Dell 1000 Memory Problems, Network Problems, Run the Dell Diagnostics see Dell Diagnostics on

spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.

R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition is related to a software problem. See "Dell Diagnostics" on page 77.

Memory Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —

•Save and close any open files and exit any open programs you are not using to see if that resolves the problem.

•See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory" on page 117).

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 117).

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 77).

I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —

•Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 117).

•Ensure that you are following the memory installation guidelines (see "Memory" on page 117).

•Run the Dell Diagnostics (see "Dell Diagnostics" on page 77).

Network Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is

firmly inserted into both the network connector on the back of the computer and the network jack.

C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light indicates

that no network communication exists. Replace the network cable.

Solving Problems

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