109 | Dell 3000 guide

modem connector, 49 problems, 19

monitor blank, 30 hard to read, 31 problems, 30

motherboard. See system board

mouse connector, 49 problems, 25

N

network connector, 49

Network Setup Wizard, 12 problems, 26

setting up, 11

Network Setup Wizard, 12

P

password clearing, 86 jumper, 86

PC Restore, 41

PCI cards installing, 57 removing, 59

power button, 48 connector, 50

power (continued) light, 48 problems, 26

power light conditions, 26

printer cable, 9 connecting, 9 parallel, 10 problems, 27 setting up, 9 USB, 9

problems battery, 17 blue screen, 23 CD drive, 18 CD-RW drive, 18 computer crashes, 22-23 computer stops responding, 22 Dell Diagnostics, 36 diagnostic lights, 33

drives, 17 DVD drive, 18 e-mail, 19

error messages, 20 general, 22

hard drive, 19 IEEE 1394, 21 Internet, 19 keyboard, 22 memory, 24 modem, 19 monitor is blank, 30 monitor is hard to read, 31 network, 26

power, 26

problems (continued) power light conditions, 26 printer, 27

program crashes, 23 program stops responding, 23 programs and Windows

compatibility, 23 restore to previous state, 39-40 scanner, 28

screen is blank, 30 screen is hard to read, 31 software, 23-24

sound and speakers, 29 technical support policy, 87 troubleshooting tips, 17 video and monitor, 30 volume adjusting, 29

Product Information Guide, 7

Program Compatibility Wizard, 23

R

regulatory information, 7

S

safety instructions, 7

scanner problems, 28

screen. See monitor

Service Tag, 8, 48

settings

system setup, 80

setup diagram, 7

Index

109

Image 109

Dell 3000 manual 109

Contents

Network adapter connector Service tag Floppy drive light Power light Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Advanced Troubleshooting Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore Appendix Tips on using Microsoft Windows XP What Are You Looking For? Find It Here Warranty informationHow to play CDs and DVDs How to use standby mode and hibernate mode When you use Use the Service Tag toWarranty, and repair information Specifications, and white papers Connecting a USB Printer Setting Up a PrinterSetting Up and Using Your Computer Printer Cable USB connector on computer Connecting a Parallel Printer Connecting to a Network Adapter Setting Up a Home and Office Network Network Setup Wizard Connecting to the InternetClick Checklist for creating a network Click Connect to the Internet Setting Up Your Internet ConnectionIf you have a CD, click Use the CD I got from an ISP Using Blank CDs and DVDs How to Copy a CD or DVDCopying CDs and DVDs Media Type Read Write Rewritable Helpful Tips Click Hardware and click Device Manager Hyper-Threading Battery Problems Troubleshooting TipsDrive Problems Solving Problems Problems writing to a CD/DVD-RW drive CD and DVD drive problems Hard drive problems Mail, Modem, and Internet Problems Use these characters in filenames Error Messages Product Information Guide Ieee 1394 Device Problems Lockups and Software Problems Keyboard ProblemsComputer does not start up Computer stops responding Program crashes repeatedly Program stops respondingProgram is designed for an earlier Windows operating system Solid blue screen appears Other software problems Memory Problems Mouse Problems Power Problems Network Problems Printer Problems Scanner Problems No sound from speakers Sound and Speaker Problems No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Light Pattern Problem Description Suggested Resolution Diagnostic LightsIf the problem persists, contact Dell see Advanced Troubleshooting Remove the card, reinstall it see Problem Description Suggested ResolutionIf the problem still exists, install a If the problem persists or Restarting the computer see Determine if a conflict exists bySee Ensure that the cables are properly Dell Diagnostics Main Menu Dell DiagnosticsOption Function Tab Function Reinstalling Drivers What Is a Driver?Drivers Identifying Drivers Manually Reinstalling Drivers Using Windows XP Device Driver RollbackRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Reinstalling Windows XP Using the Operating System CDBefore You Begin Dell Operating System CD Resolving Software and Hardware Incompatibilities Before You Begin Removing and Installing PartsRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View Front and Back View of the Computer Back View Modem connector Removing the Computer Cover Cable from your monitor into the blue connector Computer cover Cover latch Back of computer Inside View of Your Computer Memory System Board Components DDR Memory Overview Memory Installation Guidelines Securing clips Connector Removing and Installing Parts Installing Memory Notch Memory module Cutouts Crossbar Cards Securing screw Filler bracket Removing and Installing Parts Installing a PCI CardPCI Cards Not fully seated card Fully seated card Bracket Card Card cutout Removing a PCI Card Removing the Front Panel Front PanelSide hinges Front panel Top tab Tabs Insert Removing the Front-Panel Insert Reattaching the Front Panel DrivesSide hinges Front panel Connecting Drive Cables General Installation GuidelinesDrive Interface Connectors Power Cable Connector Hard Drive Power cable Data cableRemoving a Hard Drive Small bracket tabs Drive bracket Drive bracket Installing a Hard Drive Removing a Floppy Drive Floppy Drive Top bracket screw Drive bracket Floppy drive Installing a Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Data cable Power cable Adding a Second CD or DVD Drive Installing a CD/DVD Drive Drive Securing screw Drive Alignment screws Second CD/DVD connector secondary drive Battery Battery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Connectors Connectors Three Connector size PinsVideo Audio Power Connectors PS/2 keyboard and mouseInformation Backup battery Wattage Overview System Setup System Setup Screens Entering System Setup To Off, AT , PS/2 , EPP , or ECP System Setup Options System Password option Mode settingCOM3 Manufacturer Remotely from Suspend Up from Hibernate or OffDisk Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Clearing Forgotten Passwords Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals Definition of Third-Party Software and Peripherals FCC Notices U.S. OnlyClass a Class B FCC Identification Information Contacting Dell Argentina Buenos Aires Antigua and BarbudaAruba Australia Sydney Barbados BahamasBelgium Brussels Bermuda Chile Santiago Cayman Islands Costa Rica Colombia Dominica Denmark Copenhagen Website support.euro.dell.comDominican Republic Ecuador Home and Small Business France Paris Montpellier Website support.euro.dell.comCorporate Grenada Greece Website support.euro.dell.comGuatemala Guyana Ireland Cherrywood Website support.euro.dell.com India Jamaica Korea Seoul Luxembourg Website support.euro.dell.com 100Macao Malaysia Penang 101 102 103 Switzerland Geneva Website support.euro.dell.com 104Taiwan Thailand Turks and Caicos Islands 105Bracknell Website support.euro.dell.com Uruguay Business 106Virgin Islands Venezuela Index 107 Index 109 USB