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Problem Description

Suggested Resolution

 

 

 

 

 

 

 

 

A possible graphics card failure has

• If the computer has a graphics card,

 

 

 

occurred.

remove the card, reinstall it (see

A

B

C

D

page 56), and then restart the

computer.

 

 

 

 

• If the problem still exists, install a

 

 

 

 

graphics card that you know works and

 

 

 

 

restart the computer.

 

 

 

 

• If the problem persists or the

 

 

 

 

computer has integrated graphics,

 

 

 

 

contact Dell (see page 89).

 

 

 

 

 

 

 

 

A possible floppy or hard drive failure

Reseat all power and data cables and

 

 

 

has occurred.

restart the computer.

A

B

C

D

 

 

 

 

 

 

 

 

 

A possible USB failure has occurred.

Reinstall all USB devices, check cable

 

 

 

 

connections, and then restart the

 

 

 

 

computer.

A B C D

Memory modules are detected, but a memory configuration or compatibility error exists.

A B C D

Ensure that no special memory module/memory connector placement requirements exist (see page 53).

Verify that the memory modules that you are installing are compatible with your computer (see page 53).

If the problem persists, contact Dell (see page 89).

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34

Advanced Troubleshooting

Page 34
Image 34
Dell 3000 Problem Description Suggested Resolution, Remove the card, reinstall it see, 56, and then restart, Computer