W . d e l l . c o m s u p p o r t . d e l l . c o m
Service tag Floppy drive light Power light Power button
Network adapter connector
 Abbreviations and Acronyms
 Contents
 Advanced Troubleshooting
 Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
 Appendix
 How to use standby mode and hibernate mode
What Are You Looking For? Find It Here Warranty information
Tips on using Microsoft Windows XP
How to play CDs and DVDs
 Specifications, and white papers
Use the Service Tag to
When you use
Warranty, and repair information
 Printer Cable
Setting Up a Printer
Connecting a USB Printer
Setting Up and Using Your Computer
 USB connector on computer
Connecting a Parallel Printer
 Connecting to a Network Adapter
Setting Up a Home and Office Network
 Click Checklist for creating a network
Connecting to the Internet
Network Setup Wizard
 If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Click Connect to the Internet
 Copying CDs and DVDs
How to Copy a CD or DVD
Using Blank CDs and DVDs
 Media Type Read Write Rewritable
Helpful Tips
 Click Hardware and click Device Manager
Hyper-Threading
 Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
 Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
 Hard drive problems
Mail, Modem, and Internet Problems
 Use these characters in filenames
Error Messages
 Product Information Guide
Ieee 1394 Device Problems
 Computer stops responding
Keyboard Problems
Lockups and Software Problems
Computer does not start up
 Solid blue screen appears
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
 Other software problems
Memory Problems
 Mouse Problems
 Power Problems
Network Problems
 Printer Problems
 Scanner Problems
 No sound from speakers
Sound and Speaker Problems
 If the screen is blank
Video and Monitor Problems
No sound from headphones
 If the screen is difficult to read
 Solving Problems
 Advanced Troubleshooting
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
If the problem persists, contact Dell see
 If the problem persists or
Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem still exists, install a
 Ensure that the cables are properly
Determine if a conflict exists by
Restarting the computer see
See
 Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
 Tab Function
 Identifying Drivers
What Is a Driver?
Reinstalling Drivers
Drivers
 Restoring Your Operating System
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
 Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
 Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
 Removing Dell PC Restore
 Dell Operating System CD
Using the Operating System CD
Reinstalling Windows XP
Before You Begin
 Resolving Software and Hardware Incompatibilities
 Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
 Before Working Inside Your Computer
 Front View
Front and Back View of the Computer
 Back View
 Modem connector
 Removing the Computer Cover
Cable from your monitor into the blue connector
 Computer cover Cover latch Back of computer
 Inside View of Your Computer
 Memory
System Board Components
 DDR Memory Overview
Memory Installation Guidelines
 Securing clips Connector Removing and Installing Parts
Installing Memory
 Notch Memory module Cutouts Crossbar
Cards
 PCI Cards
Installing a PCI Card
Securing screw Filler bracket Removing and Installing Parts
 Not fully seated card Fully seated card Bracket
Card Card cutout
 Removing a PCI Card
 Side hinges Front panel Top tab
Front Panel
Removing the Front Panel
 Tabs Insert
Removing the Front-Panel Insert
 Side hinges Front panel
Drives
Reattaching the Front Panel
 Power Cable Connector
General Installation Guidelines
Connecting Drive Cables
Drive Interface Connectors
 Removing a Hard Drive
Power cable Data cable
Hard Drive
 Small bracket tabs Drive bracket
Drive bracket
 Installing a Hard Drive
 Removing a Floppy Drive
Floppy Drive
 Top bracket screw Drive bracket Floppy drive
Installing a Floppy Drive
 CD/DVD Drive
 Removing a CD/DVD Drive
Data cable Power cable
 Adding a Second CD or DVD Drive
Installing a CD/DVD Drive
 Drive Securing screw
Drive Alignment screws
 Second CD/DVD connector secondary drive
Battery
 Battery Battery socket Tab
 Replacing the Computer Cover
 Removing and Installing Parts
 Specifications
 Audio
Connectors Three Connector size Pins
Connectors
Video
 Wattage
Connectors PS/2 keyboard and mouse
Power
Information Backup battery
 Overview
System Setup
 System Setup Screens
Entering System Setup
 To Off, AT , PS/2 , EPP , or ECP
System Setup Options
 Manufacturer
Mode setting
System Password option
COM3
 Disk
Up from Hibernate or Off
Remotely from Suspend
 Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
 Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
 Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
 Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
 FCC Identification Information
Contacting Dell
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Business
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 Index
107
 Index
 109
 USB