W . d e l l . c o m s u p p o r t . d e l l . c o m
Service tag Floppy drive light Power light Power button
Network adapter connector
Abbreviations and Acronyms
Contents
Advanced Troubleshooting
Resolving Software and Hardware Incompatibilities
Using Microsoft Windows XP System Restore
Appendix
How to use standby mode and hibernate mode
What Are You Looking For? Find It Here Warranty information
Tips on using Microsoft Windows XP
How to play CDs and DVDs
Specifications, and white papers
Use the Service Tag to
When you use
Warranty, and repair information
Printer Cable
Setting Up a Printer
Connecting a USB Printer
Setting Up and Using Your Computer
USB connector on computer
Connecting a Parallel Printer
Connecting to a Network Adapter
Setting Up a Home and Office Network
Click Checklist for creating a network
Connecting to the Internet
Network Setup Wizard
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Click Connect to the Internet
Copying CDs and DVDs
How to Copy a CD or DVD
Using Blank CDs and DVDs
Media Type Read Write Rewritable
Helpful Tips
Click Hardware and click Device Manager
Hyper-Threading
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Product Information Guide
Ieee 1394 Device Problems
Computer stops responding
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Solid blue screen appears
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Advanced Troubleshooting
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
If the problem persists, contact Dell see
If the problem persists or
Problem Description Suggested Resolution
Remove the card, reinstall it see
If the problem still exists, install a
Ensure that the cables are properly
Determine if a conflict exists by
Restarting the computer see
See
Option Function
Dell Diagnostics
Dell Diagnostics Main Menu
Tab Function
Identifying Drivers
What Is a Driver?
Reinstalling Drivers
Drivers
Restoring Your Operating System
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Removing Dell PC Restore
Dell Operating System CD
Using the Operating System CD
Reinstalling Windows XP
Before You Begin
Resolving Software and Hardware Incompatibilities
Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
Front View
Front and Back View of the Computer
Back View
Modem connector
Removing the Computer Cover
Cable from your monitor into the blue connector
Computer cover Cover latch Back of computer
Inside View of Your Computer
Memory
System Board Components
DDR Memory Overview
Memory Installation Guidelines
Securing clips Connector Removing and Installing Parts
Installing Memory
Notch Memory module Cutouts Crossbar
Cards
PCI Cards
Installing a PCI Card
Securing screw Filler bracket Removing and Installing Parts
Not fully seated card Fully seated card Bracket
Card Card cutout
Removing a PCI Card
Side hinges Front panel Top tab
Front Panel
Removing the Front Panel
Tabs Insert
Removing the Front-Panel Insert
Side hinges Front panel
Drives
Reattaching the Front Panel
Power Cable Connector
General Installation Guidelines
Connecting Drive Cables
Drive Interface Connectors
Removing a Hard Drive
Power cable Data cable
Hard Drive
Small bracket tabs Drive bracket
Drive bracket
Installing a Hard Drive
Removing a Floppy Drive
Floppy Drive
Top bracket screw Drive bracket Floppy drive
Installing a Floppy Drive
CD/DVD Drive
Removing a CD/DVD Drive
Data cable Power cable
Adding a Second CD or DVD Drive
Installing a CD/DVD Drive
Drive Securing screw
Drive Alignment screws
Second CD/DVD connector secondary drive
Battery
Battery Battery socket Tab
Replacing the Computer Cover
Removing and Installing Parts
Specifications
Audio
Connectors Three Connector size Pins
Connectors
Video
Wattage
Connectors PS/2 keyboard and mouse
Power
Information Backup battery
Overview
System Setup
System Setup Screens
Entering System Setup
To Off, AT , PS/2 , EPP , or ECP
System Setup Options
Manufacturer
Mode setting
System Password option
COM3
Disk
Up from Hibernate or Off
Remotely from Suspend
Changing Boot Sequence for the Current Boot
Boot Sequence
Option Settings
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
FCC Identification Information
Contacting Dell
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Thailand
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Taiwan
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Business
Virgin Islands
Index
107
Index
109
USB