Dell 3000 manual Dell Technical Support Policy U.S. Only

2Locate the 3-pin password jumper (PSWD) on the system board (see page 53), and attach the jumper plug to pins 2 and 3 to clear the password.

NOTE: When you receive your computer, the jumper plug is attached to pins 1 and 2.

3Close the computer cover (see page 75).

4Connect your computer and monitor to electrical outlets, and turn them on.

5After the Microsoft® Windows® desktop appears on your computer, shut down the computer. (see page 45).

6Turn off the monitor and disconnect it from the electrical outlet.

7Disconnect the computer power cable from the electrical outlet, and press the power button to ground the system board.

8Open the computer cover (see page 50).

9Locate the 3-pin password jumper on the system board (see page 53) and attach the jumper to pins 1 and 2 to re-enable the password feature.

10Replace the computer cover (see page 75).

NOTICE: To connect a network cable, first plug the cable into the network wall jack and then plug it into the computer.

11Connect your computer and devices to electrical outlets, and turn them on.

Dell Technical Support Policy (U.S. Only)

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician- assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.

Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1

2

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support ser- vice contract purchased with the computer.

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell lim- ited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third- party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft® Office, Norton Antivirus, and so on).

Appendix

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