551&$1 7528%/6+227,1 | Dell 3000 instruction

®'HOOä,QVSLURQŒ

5()(5(1&($1'

7528%/(6+227,1*

*8,'(

ZZZGHOOFRP

Image 1

Dell 3000 manual 551&$1 7528%/6+227,1

Contents

551&$1 7528%/6+227,1 Page When Using Your Computer Safety Instructions Ergonomic Computing Habits When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge Viii Preface Warranty and Return Policy InformationAbout This Guide Notational Conventions Other Documents You May NeedTypographical Conventions Examples autoexec.bat and c\windows Xii Contents Chapter Troubleshooting Your Computer Chapter Running the Dell Diagnostics Xvi Chapter Getting Help Xviii Appendix C Regulatory Notices Figures Dell Confidential Preliminary 2/4/98 Xxiv Xxv Xxvi Front View of the Portable Computer Introduction Back View of the Portable Computer Hardware Features Introduction Using the Power Button Software FeaturesAccessing Online Documentation Available Options Getting Help Dell Inspiron 3000 Reference and Troubleshooting Guide System Utilities Customizing System Features Accessing the Setup Program Setup ProgramMain Menu Options System Time Quiet BootSystem Date Floppy Drive Extended Memory System MemorySystem Devices Menu Options IDE Controller PS/2 MouseFDD Controller CD-ROM Drive Speed Security Menu Options Audio Set System Password System PasswordPassword on Boot Power Menu Options Smart CPU Mode Power Management ModeStandby Time-Out Suspend Time-Out Boot Menu Options Suspend ModeResume on Modem Ring Resume on Time of Day Exit Menu Options Boot Menu of Setup Program Reinstalling Utilities and Drivers Click the Settings tab Click the Advanced Properties button Reinstalling Video DriversDouble-click the Display icon Adapter Type box, click the Change Button Reinstalling Audio Drivers Reinstalling Touch Pad DriversReinstalling the Soft Wavetable Reinstalling Infrared Drivers Click the Service and Support icon Reinstalling the System User’s GuideWhen prompted, save the file to your hard-disk drive Click Technical Information, and then click Documentation Backing Up Your Files Troubleshooting Your ComputerBasic Checks Is your computer wet or damaged? Did you receive a system message or beep code? Checking Connections Checking an Optional Device Look and Listen Boot Routine Indications Setup Options Messages and Codes System Error Messages Faulty Ter 5, Getting Help Cmos System Beep Codes Beep Codes Installing and Configuring Software Finding Software SolutionsUsing Software Error Messages Memory-Resident Programs Input ErrorsProgram Conflicts Avoiding Interrupt Assignment Conflicts Troubleshooting a Wet Computer Troubleshooting Procedures Troubleshooting a Damaged Computer Total Power Failure When Using the AC Adapter Troubleshooting a Power Failure Is the battery status indicator blinking? Yes. Go to step Total Power Failure When Using a BatteryUse the AC adapter to fully charge the battery Call Dell for technical assistance Troubleshooting the Diskette Drive No Power to a Part of the ComputerTroubleshooting the CD-ROM Drive Does the computer display a drive error message? Troubleshooting the Hard-Disk Drive Does the computer recognize the external keyboard? Troubleshooting an External Keyboard Troubleshooting the Built-In Display Troubleshooting Memory Is an external monitor connected to the computer? Troubleshooting an External Monitor Troubleshooting the Basic I/O Functions Troubleshooting the Serial and Parallel Ports Troubleshooting a Serial I/O Device Troubleshooting a Parallel PrinterChange the necessary statements in the start-up files Attempt another print operation on the parallel printer Troubleshooting the Touch Pad Troubleshooting the Infrared Port Troubleshooting Audio Functions Dell Inspiron 3000 Reference and Troubleshooting Guide Features of the Dell Diagnostics Running the Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics Before You Start TestingInstall a CD-ROM drive in the options bay How to Use the Dell Diagnostics Completing the Dell Diagnostics Confirming the System Configuration Information Main Menu Options How to Use the MenuRun Select Options Number of Times to Repeat Tests Maximum Errors AllowedPause for User Response Option Parameters Output Device for Status Messages Output Device for Error MessagesTest Limits About Tests in the Dell DiagnosticsKey-Help Quit RAM Dell Diagnostics Tests Dell Diagnostics Tests RAM Test Group Error MessagesSystem Set Test Group Video Test Group Why Run a Keyboard Test? Why Run a Video Test?Keyboard Test Group Mouse Test Why Run the Mouse Test?Diskette Drives Test Group Why Run a Hard-Disk Drives Test? Why Run a Diskette Drives Test?Hard-Disk Drives Non-SCSI Test Group IDE CD ROM Drives Test Group Why Run an IDE CD ROM Drives Test? Why Run a Parallel Ports Test? Why Run a Serial/Infrared Ports Test?Serial/Infrared Ports Test Group Parallel Ports Test Group Audio Test Group Why Run an Audio Test? Dell Inspiron 3000 Reference and Troubleshooting Guide Getting Help Run the diagnostics for your Dell computerTechnical Assistance Review the Dell Q&A Help Tools Help Tools Commercial Online Service Reference and Troubleshooting GuideDell Diagnostics Program AutoTech Service Technical Support Service TechFax ServiceTechConnect BBS Automated Order-Status System Returning Items for Warranty Repair or Credit Problems With Your OrderProduct Information Before You Call Diagnostics Checklist Diagnostics Checklist 1344 Dell Contact Numbers International Dialing Codes Australia Dell Contact NumbersAustria Belgium Canada BruneiChile China Finland DenmarkFrance Germany Italy IrelandJapan Korea Luxembourg Latin AmericaMacau Malaysia Netherlands MexicoNew Zealand Norway South Africa SingaporeSoutheast Asian Pacific Countries Taiwan SwitzerlandThailand Table A-1. Technical Specifications Technical Specifications Sdram Audio Display XGA Touch Pad Table A-1. Technical Specifications AC Adapter Environmental Computer Text Mode Character Test Diagnostic Video TestsVideo Memory Test Video Hardware Test Character Set Subtest 80 x Character Attributes Subtest 80 xCharacter Attributes Subtest 40 x Character Set Subtest 40 x Color Attributes Subtest 80 x Text Mode Color TestTable B-1. Color Attributes Graphics Mode Test Text Mode Pages Test Color Palettes Test Solid Colors Test FCC Class B Notice U.S. Only Regulatory Notices IC Notice Canada Only Modem Requirements CE Notice EN 55022 Compliance Czech Republic OnlyCanadian Modem Requirements Korean Regulatory Notice Vcci Notices Japan Only 8ZNBHBOJB 1PMTLJFHP$FOUSVN Polish Center for Testing and Certification Notice NOM 024 Information Mexico Only Warranties and Return Policy Limited One-Year Warranty U.S. and Canada Only Coverage During Year One Limited Three-Year Warranty U.S. and Canada Only General Coverage During Years Two and Three Total Satisfaction Return Policy U.S. and Canada Only Index Dell Inspiron 3000 Reference and Troubleshooting Guide Help tools TechFax service, 5-4 user’s documentation Dell Inspiron 3000 Reference and Troubleshooting Guide Post Dell Inspiron 3000 Reference and Troubleshooting Guide Index XGA display Dell Information Development File Names &