Dell 3000 manual

ZZZGHOOFRP

'HOO ,QVSLURQ

5()(5(1&($1'

7528%/(6+227,1*

*8,'(

55899BK1.BK : 55899tp1.fm Page 3 Wednesday, February 4, 1998 1:20 PM

Contents

Main 55899BK1.BK : 55899tp1.fm Page 4 Wednesday, February 4, 1998 1:20 PM Safety Instructions 55899BK1.BK : 55899si1.fm Page v Wednesday, February 4, 1998 1:20 PM hen Using Your Computer 55899BK1.BK : 55899si1.fm Page vi Wednesday, February 4, 1998 1:20 PM rgonomic Computing Habits hen Removing or Installing Memory Modules rotecting Against Electrostatic Discharge 55899BK1.BK : 55899si1.fm Page vii Wednesday, February 4, 1998 1:20 PM Page Preface 55899BK1.BK : 55899pr1.fm Page ix Wednesday, February 4, 1998 1:20 PM bout This Guide arranty and Return Policy Information O 55899BK1.BK : 55899pr1.fm Page x Wednesday, February 4, 1998 1:20 PM ther Documents You May Need N otational Conventions Page Contents 55899BK1.BK : 55899bk1.TOC Page xiii Wednesday, February 4, 1998 1:20 PM Chapter 2 Customizing System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 55899BK1.BK : 55899bk1.TOC Page xiv Wednesday, February 4, 1998 1:20 PM Chapter 3 Troubleshooting Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 55899BK1.BK : 55899bk1.TOC Page xv Wednesday, February 4, 1998 1:20 PM Chapter 4 Running the Dell Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 55899BK1.BK : 55899bk1.TOC Page xvi Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899bk1.TOC Page xvii Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899bk1.TOC Page xviii Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899bk1.TOC Page xix Wednesday, February 4, 1998 1:20 PM Appendix D Warranties and Return Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Index 55899BK1.BK : 55899bk1.TOC Page xx Wednesday, February 4, 1998 1:20 PM Figures Tables 55899BK1.BK : 55899bk1.LOF Page xxiii Wednesday, February 4, 1998 1:20 PM Figures Page 55899BK1.BK : 55899bk1.LOT Page xxv Wednesday, February 4, 1998 1:20 PM Tables Page Chapter 1 55899BK1.BK : 55899c11.fm Page 1 Wednesday, February 4, 1998 1:20 PM Introduction Figure 1-1. Front View of the Portable Computer Figure 1-2. Back View of the Portable Computer ardware Features 55899BK1.BK : 55899c11.fm Page 2 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c11.fm Page 3 Wednesday, February 4, 1998 1:20 PM oftware Features sing the Power Button ccessing Online Documentation vailable Options G etting Help Page Chapter 2 55899BK1.BK : 55899c21.fm Page 1 Wednesday, February 4, 1998 1:20 PM Customizing System Features ystem Utilities etup Program 55899BK1.BK : 55899c21.fm Page 2 Wednesday, February 4, 1998 1:20 PM Accessing the Setup Program Main Menu Options System Time 55899BK1.BK : 55899c21.fm Page 3 Wednesday, February 4, 1998 1:20 PM System Date Floppy Drive Hard Disk System Memory 55899BK1.BK : 55899c21.fm Page 4 Wednesday, February 4, 1998 1:20 PM Extended Memory Figure 2-2. System Devices Menu of Setup Program System Devices Menu Options PS/2 Mouse 55899BK1.BK : 55899c21.fm Page 5 Wednesday, February 4, 1998 1:20 PM IDE Controller FDD Controller CD-ROM Drive Speed Audio 55899BK1.BK : 55899c21.fm Page 6 Wednesday, February 4, 1998 1:20 PM Security Menu Options Figure 2-3. Security Menu of Setup Program System Password 55899BK1.BK : 55899c21.fm Page 7 Wednesday, February 4, 1998 1:20 PM Set System Password Figure 2-4. Power Menu of Setup Program Password on Boot Power Management Mode 55899BK1.BK : 55899c21.fm Page 8 Wednesday, February 4, 1998 1:20 PM Smart CPU Mode Standby Time-Out Suspend Time-Out Suspend Mode 55899BK1.BK : 55899c21.fm Page 9 Wednesday, February 4, 1998 1:20 PM Resume on Modem Ring Resume on Time of Day Resume Time Exit Menu Options 55899BK1.BK : 55899c21.fm Page 10 Wednesday, February 4, 1998 1:20 PM Figure 2-6. Exit Menu of Setup Program Save Changes and Exit 55899BK1.BK : 55899c21.fm Page 11 Wednesday, February 4, 1998 1:20 PM einstalling Utilities and Drivers 55899BK1.BK : 55899c21.fm Page 12 Wednesday, February 4, 1998 1:20 PM Reinstalling Video Drivers Reinstalling Touch Pad Drivers 55899BK1.BK : 55899c21.fm Page 13 Wednesday, February 4, 1998 1:20 PM Reinstalling Audio Drivers Reinstalling the Soft Wavetable Reinstalling Infrared Drivers Reinstalling the System Users Guide 55899BK1.BK : 55899c21.fm Page 14 Wednesday, February 4, 1998 1:20 PM Chapter 3 55899BK1.BK : 55899c31.fm Page 1 Wednesday, February 4, 1998 1:20 PM Troubleshooting Your Computer acking Up Your Files asic Checks Checking Connections 55899BK1.BK : 55899c31.fm Page 2 Wednesday, February 4, 1998 1:20 PM Figure 3-2. Checking the Battery Figure 3-1. AC Adapter and Power Cable ook and Listen Figure 3-3. Checking an Optional Device Figure 3-4. I/O Panel Connectors for External Devices Setup Options 55899BK1.BK : 55899c31.fm Page 4 Wednesday, February 4, 1998 1:20 PM Table 3-1. Boot Routine Indications essages and Codes 55899BK1.BK : 55899c31.fm Page 5 Wednesday, February 4, 1998 1:20 PM Table 3-2. System Error Messages 55899BK1.BK : 55899c31.fm Page 6 Wednesday, February 4, 1998 1:20 PM Table 3-2. System Error Messages (continued) System Beep Codes 55899BK1.BK : 55899c31.fm Page 7 Wednesday, February 4, 1998 1:20 PM Table 3-2. System Error Messages (continued) 55899BK1.BK : 55899c31.fm Page 8 Wednesday, February 4, 1998 1:20 PM Table 3-3. Beep Codes inding Software Solutions 55899BK1.BK : 55899c31.fm Page 9 Wednesday, February 4, 1998 1:20 PM Installing and Configuring Software Input Errors 55899BK1.BK : 55899c31.fm Page 10 Wednesday, February 4, 1998 1:20 PM Memory-Resident Programs roubleshooting Procedures 55899BK1.BK : 55899c31.fm Page 11 Wednesday, February 4, 1998 1:20 PM Troubleshooting a Wet Computer Table 3-4. IRQ Line Assignments (continued) Troubleshooting a Damaged Computer 55899BK1.BK : 55899c31.fm Page 12 Wednesday, February 4, 1998 1:20 PM Troubleshooting a Power Failure 55899BK1.BK : 55899c31.fm Page 13 Wednesday, February 4, 1998 1:20 PM Total Power Failure When Using the AC Adapter Total Power Failure When Using a Battery 55899BK1.BK : 55899c31.fm Page 14 Wednesday, February 4, 1998 1:20 PM No Power to a Part of the Computer 55899BK1.BK : 55899c31.fm Page 15 Wednesday, February 4, 1998 1:20 PM Troubleshooting the Diskette Drive Troubleshooting the CD-ROM Drive Troubleshooting the Hard-Disk Drive 55899BK1.BK : 55899c31.fm Page 16 Wednesday, February 4, 1998 1:20 PM Troubleshooting an External Keyboard 55899BK1.BK : 55899c31.fm Page 17 Wednesday, February 4, 1998 1:20 PM Troubleshooting Memory 55899BK1.BK : 55899c31.fm Page 18 Wednesday, February 4, 1998 1:20 PM Troubleshooting the Built-In Display Troubleshooting an External Monitor 55899BK1.BK : 55899c31.fm Page 19 Wednesday, February 4, 1998 1:20 PM Troubleshooting the Serial and Parallel Ports 55899BK1.BK : 55899c31.fm Page 20 Wednesday, February 4, 1998 1:20 PM Troubleshooting the Basic I/O Functions Troubleshooting a Parallel Printer 55899BK1.BK : 55899c31.fm Page 21 Wednesday, February 4, 1998 1:20 PM Troubleshooting a Serial I/O Device Troubleshooting the Infrared Port 55899BK1.BK : 55899c31.fm Page 22 Wednesday, February 4, 1998 1:20 PM Troubleshooting the Touch Pad Troubleshooting Audio Functions 55899BK1.BK : 55899c31.fm Page 23 Wednesday, February 4, 1998 1:20 PM Page Chapter 4 55899BK1.BK : 55899c41.fm Page 1 Wednesday, February 4, 1998 1:20 PM Running the Dell Diagnostics eatures of the Dell Diagnostics hen to Use the Dell Diagnostics efore You Start Testing 55899BK1.BK : 55899c41.fm Page 2 Wednesday, February 4, 1998 1:20 PM tarting the Dell Diagnostics Figure 4-1. Diagnostics Menu ompleting the Dell Diagnostics 55899BK1.BK : 55899c41.fm Page 3 Wednesday, February 4, 1998 1:20 PM ow to Use the Dell Diagnostics Figure 4-2. Main Screen of the Dell Diagnostics onfirming the System Configuration Information 55899BK1.BK : 55899c41.fm Page 4 Wednesday, February 4, 1998 1:20 PM ow to Use the Menu 55899BK1.BK : 55899c41.fm Page 5 Wednesday, February 4, 1998 1:20 PM ain Menu Options Run Select (Under Subtest) 55899BK1.BK : 55899c41.fm Page 6 Wednesday, February 4, 1998 1:20 PM Options (Under Subtest) Test Limits (Under Subtest) About (Under Subtest) Number of Times to Repeat Test(s) 55899BK1.BK : 55899c41.fm Page 7 Wednesday, February 4, 1998 1:20 PM Maximum Errors Allowed Pause for User Response Table 4-1. Option Parameters Output Device for Status Messages 55899BK1.BK : 55899c41.fm Page 8 Wednesday, February 4, 1998 1:20 PM Output Device for Error Messages Test Limits About ests in the Dell Diagnostics 55899BK1.BK : 55899c41.fm Page 10 Wednesday, February 4, 1998 1:20 PM Table 4-2. Dell Diagnostics Tests 55899BK1.BK : 55899c41.fm Page 11 Wednesday, February 4, 1998 1:20 PM Table 4-2. Dell Diagnostics Tests (continued) rror Messages 55899BK1.BK : 55899c41.fm Page 12 Wednesday, February 4, 1998 1:20 PM AM Test Group Why Run a RAM Test? ystem Set Test Group ideo Test Group Why Run a Video Test? 55899BK1.BK : 55899c41.fm Page 14 Wednesday, February 4, 1998 1:20 PM K eyboard Test Group Why Run a Keyboard Test? 55899BK1.BK : 55899c41.fm Page 15 Wednesday, February 4, 1998 1:20 PM ouse Test Why Run the Mouse Test? iskette Drives Test Group Why Run a Diskette Drives Test? ard-Disk Drives (Non-SCSI) Test Group Why Run a Hard-Disk Drives Test? 55899BK1.BK : 55899c41.fm Page 17 Wednesday, February 4, 1998 1:20 PM DE CD ROM Drives Test Group Why Run an IDE CD ROM Drives Test? erial/Infrared Ports Test Group 55899BK1.BK : 55899c41.fm Page 18 Wednesday, February 4, 1998 1:20 PM Why Run a Serial/Infrared Ports Test? arallel Ports Test Group Why Run a Parallel Ports Test? udio Test Group Why Run an Audio Test? 55899BK1.BK : 55899c41.fm Page 20 Wednesday, February 4, 1998 1:20 PM Getting Help echnical Assistance elp Tools 55899BK1.BK : 55899c51.fm Page 2 Wednesday, February 4, 1998 1:20 PM Table 5-1. Help Tools Dell Q&A 55899BK1.BK : 55899c51.fm Page 3 Wednesday, February 4, 1998 1:20 PM System Users Guide Reference and Troubleshooting Guide TechFax Service 55899BK1.BK : 55899c51.fm Page 4 Wednesday, February 4, 1998 1:20 PM TechConnect BBS roblems With Your Order 55899BK1.BK : 55899c51.fm Page 5 Wednesday, February 4, 1998 1:20 PM roduct Information eturning Items for Warranty Repair or Credit efore You Call 55899BK1.BK : 55899c51.fm Page 6 Wednesday, February 4, 1998 1:20 PM Figure 5-1. Diagnostics Checklist ell Contact Numbers 55899BK1.BK : 55899c51.fm Page 7 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 8 Wednesday, February 4, 1998 1:20 PM Table 5-2. International Dialing Codes 55899BK1.BK : 55899c51.fm Page 9 Wednesday, February 4, 1998 1:20 PM Table 5-2. International Dialing Codes (continued) Table 5-3. Dell Contact Numbers 55899BK1.BK : 55899c51.fm Page 10 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 11 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 12 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 13 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 14 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 15 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899c51.fm Page 16 Wednesday, February 4, 1998 1:20 PM Appendix A 55899BK1.BK : 55899aa1.fm Page 1 Wednesday, February 4, 1998 1:20 PM Technical Specifications Table A-1. Technical Specifications 55899BK1.BK : 55899aa1.fm Page 2 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 3 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 4 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 5 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 6 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 7 Wednesday, February 4, 1998 1:20 PM 55899BK1.BK : 55899aa1.fm Page 8 Wednesday, February 4, 1998 1:20 PM Appendix B 55899BK1.BK : 55899ab1.fm Page 1 Wednesday, February 4, 1998 1:20 PM Diagnostic Video Tests ideo Memory Test ideo Hardware Test ext Mode Character Test Character Attributes Subtest (80 x 25) 55899BK1.BK : 55899ab1.fm Page 2 Wednesday, February 4, 1998 1:20 PM Character Set Subtest (80 x 25) Figure B-1. 80-Column x 25-Line Character Set Subtest Screen Character Attributes Subtest (40 x 25) ext Mode Color Test 55899BK1.BK : 55899ab1.fm Page 3 Wednesday, February 4, 1998 1:20 PM Color Attributes Subtest (80 x 25) Table B-1. Color Attributes G olor Palettes Test olid Colors Test 55899BK1.BK : 55899ab1.fm Page 6 Wednesday, February 4, 1998 1:20 PM Appendix C 55899BK1.BK : 55899ac1.fm Page 1 Wednesday, February 4, 1998 1:20 PM Regulatory Notices CC Class B Notice (U.S. Only) odem Requirements 55899BK1.BK : 55899ac1.fm Page 2 Wednesday, February 4, 1998 1:20 PM Type of Service Telephone Company Procedures If Problems Arise N 55022 Compliance (Czech Republic Only) E Notice 55899BK1.BK : 55899ac1.fm Page 4 Wednesday, February 4, 1998 1:20 PM CCI Notices (Japan Only) Class A ITE K orean Regulatory Notice Class A Device Class B Device olish Center for Testing and Certification Notice 8 #BEBJ$FSUZGJLBDKJ 1 CF[QJFD[FTUXB N 55899BK1.BK : 55899ac1.fm Page 6 Wednesday, February 4, 1998 1:20 PM OM 024 Information (Mexico Only) nformacin para NOM 024 (nicamente para Mxico) Appendix D Warranties and Return Policy imited One-Year Warranty imited Three-Year Warranty 55899BK1.BK : 55899ad1.fm Page 2 Wednesday, February 4, 1998 1:20 PM Coverage During Year One Coverage During Years Two and Three 55899BK1.BK : 55899ad1.fm Page 3 Wednesday, February 4, 1998 1:20 PM General 55899BK1.BK : 55899ad1.fm Page 4 Wednesday, February 4, 1998 1:20 PM otal Satisfaction Return Policy Index 55899BK1.BK : 55899bk1.IX Page 1 Wednesday, February 4, 1998 1:20 PM A B C D 55899BK1.BK : 55899bk1.IX Page 2 Wednesday, February 4, 1998 1:20 PM E F 55899BK1.BK : 55899bk1.IX Page 3 Wednesday, February 4, 1998 1:20 PM G H I L 55899BK1.BK : 55899bk1.IX Page 4 Wednesday, February 4, 1998 1:20 PM M N O Q 55899BK1.BK : 55899bk1.IX Page 5 Wednesday, February 4, 1998 1:20 PM R S T 55899BK1.BK : 55899bk1.IX Page 6 Wednesday, February 4, 1998 1:20 PM U 55899BK1.BK : 55899bk1.IX Page 7 Wednesday, February 4, 1998 1:20 PM V Page Dell Information Development Continued on Back Postscript Imaging Specs Dell Information Development Postscript Imaging Specs