Table 3-2. System Error Messages (continued)

Message

Cause

Action

 

 

 

Incorrect drive A type— run Setup

The diskette drive is not identified properly in the Setup program.

Shut down the computer, remove the diskette drive com- pletely, and then reinsert the diskette drive. Turn the computer back on, and check for the error message.

If the problem persists, reboot the computer and press <F2> to enter the Setup program. Write down the setting for FDD Controller in the Main menu. Then call Dell for technical assistance. (For instructions, see Chapter 5, “Getting Help.”)

Keyboard con-

The keyboard controller is

Call Dell for technical assistance. (For instructions, see Chap-

troller error

faulty.

ter 5, “Getting Help.”)

 

 

 

Keyboard error

If an external keyboard is

Run the Stuck Key Test in the Dell Diagnostics. (For

 

being used, a cable or con-

instructions, see Chapter 4, “Running the Dell Diagnostics.”)

 

nector may be loose or the

 

 

keyboard may be faulty.

 

 

If the built-in keyboard is

 

 

being used, it may be faulty.

 

 

A key on the built-in key-

 

 

board may have been

 

 

pressed while the computer

 

 

was booting.

 

Operating system not found

The operating system may be corrupted. Or, the operat- ing system cannot be found on the hard-disk drive or on the diskette in the diskette drive.

Reinstall the operating system. See the documentation that came with the operating system. If the problem is still not resolved, call Dell for technical assistance. (For instructions, see Chapter 5, “Getting Help.”)

Parity check 1

A parity error was found in

Call Dell for technical assistance. (For instructions, see Chap-

nnnn

the system bus at address

ter 5, “Getting Help.”)

 

nnnn.

 

 

 

 

Parity check 2

A parity error was found in

Call Dell for technical assistance. (For instructions, see Chap-

nnnn

the I/O bus at address nnnn.

ter 5, “Getting Help.”)

 

 

 

Real time

The CMOS battery that

Call Dell for technical assistance. (For instructions, see Chap-

clock error

supports data stored in

ter 5, “Getting Help.”)

 

NVRAM may be dead.

 

 

 

 

Shadow RAM

Shadow RAM failed at

Call Dell for technical assistance. (For instructions, see Chap-

failed at off-

address nnnn.

ter 5, “Getting Help.”)

set: nnnn

 

 

NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the online System User’s Guide .

3-6 Dell Inspiron 3000 Reference and Troubleshooting Guide

Page 48
Image 48
Dell 3000 manual Faulty Ter 5, Getting Help