Dell 3000 manual Advanced Troubleshooting

Keyboard Problems	22
Lockups and Software Problems	22
The computer does not start up	22
The computer stops responding	22
A program stops responding	23
A program crashes repeatedly	23
A program is designed for an earlier Windows operating system	23
A solid blue screen appears	23
Other software problems	24
Memory Problems	24
Mouse Problems	25
Network Problems	26
Power Problems	26
Printer Problems	27
Scanner Problems	28
Sound and Speaker Problems	29
No sound from speakers	29
No sound from headphones	30
Video and Monitor Problems	30
If the screen is blank	30
If the screen is difficult to read	31

3 Advanced Troubleshooting

Diagnostic Lights	33
Dell Diagnostics	36
Dell Diagnostics Main Menu	36
Drivers	38
What Is a Driver?	38
Identifying Drivers	38
Reinstalling Drivers	38

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