Resolving Software and Hardware Incompatibilities | Dell 3000

4Press <F12> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

Follow the instructions on the screen to complete the installation.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To resolve incompatibilities using the Hardware Troubleshooter:

1Click the Start button and click Help and Support.

2Type hardware troubleshooter in the Search field and click the arrow to start the search.

3Click Hardware Troubleshooter in the Search Results list.

4In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my computer, and click Next.

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Advanced Troubleshooting

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Dell 3000 manual Resolving Software and Hardware Incompatibilities

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Service tag Floppy drive light Power light Power buttonNetwork adapter connector Abbreviations and Acronyms Contents Advanced Troubleshooting Using Microsoft Windows XP System Restore Resolving Software and Hardware Incompatibilities Appendix What Are You Looking For? Find It Here Warranty information Tips on using Microsoft Windows XPHow to play CDs and DVDs How to use standby mode and hibernate mode Use the Service Tag to When you useWarranty, and repair information Specifications, and white papers Setting Up a Printer Connecting a USB PrinterSetting Up and Using Your Computer Printer Cable Connecting a Parallel Printer USB connector on computer Setting Up a Home and Office Network Connecting to a Network Adapter Click Checklist for creating a network Connecting to the InternetNetwork Setup Wizard If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet ConnectionClick Connect to the Internet Copying CDs and DVDs How to Copy a CD or DVDUsing Blank CDs and DVDs Helpful Tips Media Type Read Write Rewritable Hyper-Threading Click Hardware and click Device Manager Troubleshooting Tips Battery ProblemsDrive Problems Solving Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems Error Messages Use these characters in filenames Ieee 1394 Device Problems Product Information Guide Keyboard Problems Lockups and Software ProblemsComputer does not start up Computer stops responding Program stops responding Program crashes repeatedlyProgram is designed for an earlier Windows operating system Solid blue screen appears Memory Problems Other software problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers If the screen is blank Video and Monitor ProblemsNo sound from headphones If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced Troubleshooting Problem Description Suggested Resolution Remove the card, reinstall it seeIf the problem still exists, install a If the problem persists or Determine if a conflict exists by Restarting the computer seeSee Ensure that the cables are properly Option Function Dell DiagnosticsDell Diagnostics Main Menu Tab Function What Is a Driver? Reinstalling DriversDrivers Identifying Drivers Restoring Your Operating System Using Windows XP Device Driver RollbackManually Reinstalling Drivers Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreCreating a Restore Point Enabling System Restore Using Dell PC Restore by SymantecUndoing the Last System Restore Removing Dell PC Restore Using the Operating System CD Reinstalling Windows XPBefore You Begin Dell Operating System CD Resolving Software and Hardware Incompatibilities Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View Back View Modem connector Cable from your monitor into the blue connector Removing the Computer Cover Computer cover Cover latch Back of computer Inside View of Your Computer System Board Components Memory Memory Installation Guidelines DDR Memory Overview Installing Memory Securing clips Connector Removing and Installing Parts Cards Notch Memory module Cutouts Crossbar PCI Cards Installing a PCI CardSecuring screw Filler bracket Removing and Installing Parts Card Card cutout Not fully seated card Fully seated card Bracket Removing a PCI Card Side hinges Front panel Top tab Front PanelRemoving the Front Panel Removing the Front-Panel Insert Tabs Insert Side hinges Front panel DrivesReattaching the Front Panel General Installation Guidelines Connecting Drive CablesDrive Interface Connectors Power Cable Connector Removing a Hard Drive Power cable Data cableHard Drive Drive bracket Small bracket tabs Drive bracket Installing a Hard Drive Floppy Drive Removing a Floppy Drive Installing a Floppy Drive Top bracket screw Drive bracket Floppy drive CD/DVD Drive Data cable Power cable Removing a CD/DVD Drive Installing a CD/DVD Drive Adding a Second CD or DVD Drive Drive Alignment screws Drive Securing screw Battery Second CD/DVD connector secondary drive Battery Battery socket Tab Replacing the Computer Cover Removing and Installing Parts Specifications Connectors Three Connector size Pins ConnectorsVideo Audio Connectors PS/2 keyboard and mouse PowerInformation Backup battery Wattage System Setup Overview Entering System Setup System Setup Screens System Setup Options To Off, AT , PS/2 , EPP , or ECP Mode setting System Password optionCOM3 Manufacturer Disk Up from Hibernate or OffRemotely from Suspend Changing Boot Sequence for the Current Boot Boot SequenceOption Settings Clearing Forgotten Passwords Changing Boot Sequence for Future Boots Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. Only Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Contacting Dell FCC Identification Information Antigua and Barbuda Argentina Buenos AiresAruba Australia Sydney Bahamas BarbadosBelgium Brussels Bermuda Cayman Islands Chile Santiago Colombia Costa Rica Denmark Copenhagen Website support.euro.dell.com DominicaDominican Republic Ecuador Corporate France Paris Montpellier Website support.euro.dell.comHome and Small Business Greece Website support.euro.dell.com GrenadaGuatemala Guyana India Ireland Cherrywood Website support.euro.dell.com Jamaica Korea Seoul 100 Luxembourg Website support.euro.dell.comMacao Malaysia Penang 101 102 103 104 Switzerland Geneva Website support.euro.dell.comTaiwan Thailand 105 Turks and Caicos IslandsBracknell Website support.euro.dell.com Uruguay 106 BusinessVirgin Islands Venezuela 107 Index Index 109 USB