|
|
| one memory module (if the computer supports a single module), and then restart the computer. |
|
|
| If the computer starts normally, move the memory module to a different connector and restart |
|
|
| the computer. Continue until you have identified a faulty connector or reinstalled all modules |
|
|
| without error. |
|
| If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining | |
|
| technical assistance. | |
|
|
| |
| System board failure. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical assistance. | |
|
|
|
|
| Memory modules are | • | Be sure that there are no special memory module/memory connector placement requirements. |
| detected, but a memory | • | Verify that the memory modules that you are installing are compatible with the computer. |
| configuration or compatibility |
|
|
| error exists. | If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining | |
|
| ||
|
| technical assistance. | |
|
|
| |
| USB port or a device | Disconnect the device from the USB connector. If the problem persists, see "Contacting Dell" in the Dell | |
| connected to it has failed | Owner's Manual for instructions on obtaining technical assistance. | |
| initialization. |
|
|
|
|
|
|
| Other failure. | • | Ensure that the cables are properly connected from the hard drive, CD drive, and DVD drive to |
|
|
| the system board. |
|
| If the problem persists, see "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining | |
|
| technical assistance. | |
|
|
| |
| Computer has started and | No action is necessary. | |
| turned over control to the |
|
|
| operating system. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Beep Codes
If the monitor cannot display errors or problems, during POST the computer might emit a series of beeps, or beep code, that identifies the problem. The POST beep codes are listed below.
Beep |
|
|
Codes | Possible Cause | Corrective Action |
|
|
|
1 | A memory refresh failure occurred. | Reseat the memory modules. |
|
|
|
2 | Memory parity cannot be reset. | Reseat the memory modules. |
|
|
|
3 | A failure occurred in the first 64 KB of memory. | Reseat the memory modules. |
4 | The system timer is not operational. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
|
| assistance. |
|
|
|
6 | 8042 Gate A20 cannot be toggled. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
|
| assistance. |
|
|
|
7 | An exception interrupt error occurred. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
|
| assistance. |
|
|
|
8 | A read/write error occurred in the display | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
| memory. | assistance. |
|
|
|
10 | A CMOS shutdown register test error occurred. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
|
| assistance. |
|
|
|
11 | An invalid BIOS is installed. | See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining technical |
|
| assistance. |
|
|
|
