w w w . d e l l . c o m s u p p o r t . d e l l . c o m

IRREGULAR DIAL TONE If you have voice mail service, you might hear an irregular dial tone when you have messages. Contact your telephone company for instructions on restoring a dial tone.

TURN OFF CALL WAITING (CATCH-PHONE)See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties.

1 Click the Start button and click Control Panel.

2 Click Printers and Other Hardware, click Phone and Modem Options, click the Dialing Rules tab, and then click Edit....

3 In the Edit Location window, ensure that To disable call waiting, dial: is checked, and then select the proper code as listed in your telephone directory.

4 Click Apply and click OK.

5 Close the Phone and Modems Options window.

6 Close the Control Panel window.

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS

1 Click the Start button and click Control Panel.

2 Click Printers and Other Hardware and click Phone and Modem Options.

3 Click the Modems tab.

4 Click the COM port for your modem.

5 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

E-Mail Problems

ENSURE THAT YOU ARE CONNECTED TO THE INTERNET With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet.

36

Setting Up Your Computer

Page 36
Image 36
Dell 600m owner manual Mail Problems, Close the Phone and Modems Options window