Reinstalling Drivers and Utilities, Solving Problems | Dell 600m

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Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities CD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Using Windows XP Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use Windows XP Device Driver Rollback to replace the driver with the previously installed version.

1Click the Start button and click Control Panel.

2Under Pick a Category, click Performance and Maintenance.

3Click System.

4In the System Properties window, click the Hardware tab.

5Click Device Manager.

6Right-click the device for which the new driver was installed and click Properties.

7Click the Drivers tab.

8Click Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System Restore (see "Using System Restore" on page 110) to return your computer to the operating state that existed before you installed the new driver.

Using the Drivers and Utilities CD

If using Device Driver Rollback or System Restore (see "Using System Restore" on page 110) does not resolve the problem, then reinstall the driver from the Drivers and Utilities CD:

1Save and close any open files, and exit any open programs.

2Insert the Drivers and Utilities CD.

In most cases, the CD starts running automatically. If it does not, start Windows Explorer, click your CD drive directory to display the CD contents, and then double-click the autocd.exe file. The first time that you run the CD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue.

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Solving Problems

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Dell 600m owner manual Reinstalling Drivers and Utilities, Solving Problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Modem and Internet Connection Problems Setting Up the Docking Device to Connect to a NetworkUninterruptible Power Supplies Removing and Installing a Reserve Battery Radios Including Wireless Networking and Bluetooth Microsoft Windows Logo Key Functions Using Blank CD-R Discs or Blank CD-RW Discs Connecting a Television to the ComputerEnabling the Display Settings for a Television Connecting to a Network Adapter Reinstalling Drivers and Software 115 Contents 102104 105 Viewing the System Setup Screens 135 118120 123 Index Contents General Power Battery Air Travel EMC InstructionsCalifornia Residents When Using Your Computer When Using Your Computer When Working Inside Your Computer Ergonomic Computing Habits Battery Disposal Protecting Against Electrostatic Discharge When Using Your Computer Tour of Your Computer Front View Keyboard status lights Mute buttonTouch pad buttons Speaker Tour of Your Computer Light is flashing Keyboard Status Lights Left Side View Audio Connectors Right Side View Device latch release Back View Parallel connector Video TV-out connector Serial connector USB connectorsRJ-45 Connects a parallel device, such as a printer Serial Connector Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Connecting to the Internet Setting Up Your Internet ConnectionSetting Up Your Computer Modem and Internet Connection Problems Mail Problems Close the Phone and Modems Options window Transferring Information to a New Computer Setting Up a Printer Connecting a Parallel Printer Printer CableScrews Clips Parallel printer Cable Notches Printer Problems Connecting a USB PrinterUSB connector on computer USB printer On printer Cable Setting Up the Docking Device to Connect to a Network Power Protection DevicesClick Control Panel Click Printers and Other Hardware Uninterruptible Power Supplies Surge ProtectorsLine Conditioners Turning Off Your Computer Setting Up Your Computer Using Batteries and Module Bay Devices Using a Battery Battery Performance Checking the Battery Charge Following icons appear in the Battery Meter screen Using Batteries and Module Bay Devices Charging the Battery Removing a Battery Installing a Battery Removing and Installing a Reserve Battery Power Problems Storing a Battery About the Module Bay Checking the Charge on the Second Battery If the Device Screw Is Not Installed Device latch release Using Batteries and Module Bay Devices If the Device Screw Is Installed Device latch release If the Device Screw Is Not Installed Device latch release If necessary, enter your password to unlock your computer If necessary, enter your password to unlock your computer Using Batteries and Module Bay Devices Using the Keyboard and Touch Pad Using the Keyboard and Touch Pad Numeric Keypad Radios Including Wireless Networking and Bluetooth Keyboard ShortcutsSystem Functions CD or DVD Tray Power Management Speaker FunctionsMicrosoft Windows Logo Key Functions Opens the System Properties dialog box Touch pad Touch pad buttons Touch Pad or Mouse Problems External Keyboard ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, and Other Multimedia Using CDs and DVDs CD and DVD ProblemsUsing CDs, DVDs, and Other Multimedia If you cannot play a CD or DVD Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If you hear an unfamiliar scraping or grinding sound Copying CDs MusicCD allows you to burn custom music CDs Using Easy CD Creator Basic Using Blank CD-R Discs or Blank CD-RW DiscsHelpful Tips How to Copy a CD Connecting a Television to the Computer Video Connection Video cable Audio cable Using CDs, DVDs, and Other Multimedia Composite Video Connection Video TV-out connector Enabling the Display Settings for a Television Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup WizardSetting Up a Home and Office Network Network cable Network Problems Restart the Computer Try to log on to the network again Connecting to Wireless Local Area Networks Determining your Network Type Connecting to a Network in Windows XP Click Add Setting Up a Home and Office Network Finalizing your Network Connection Security Settings From the Network Authentication drop-down menu, select Open Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Solving Problems Finding Solutions Solving Problems See Accessing Help Error Messages Video and Display Problems If the display is blankClick Control Panel Click Add or Remove Programs 100 Solving Problems If the display is difficult to read Scanner Problems Solving Problems 101If only part of the display is readable Click Appearance and Themes Drive Problems 102 Solving ProblemsIf you cannot save a file to a floppy drive Back of floppy disk Write-protected Not write-protected PC Card Problems If you have problems with a hard driveUnder Error-checking, click Check Now Click Start Solving Problems 103 General Program Problems Error messages appearProgram crashes Program stops responding Solving Problems 105 If Your Computer Gets Wet Resolving Other Technical Problems 106 Solving ProblemsIf You Drop or Damage Your Computer What Is a Driver? Solving Problems 107Drivers Identifying Drivers Reinstalling Drivers and Utilities 108 Solving Problems Manually Reinstalling Drivers for Windows XP Using System Restore Creating a Restore Point110 Solving Problems Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Solving Problems 111 112 Solving Problems Resolving Software and Hardware Incompatibilities Reinstalling Microsoft Windows XP Before You ReinstallReinstalling Windows XP 114 Solving Problems Reinstalling Drivers and Software Solving Problems 115 Solving Problems Adding and Replacing Parts 118 Adding and Replacing Parts Adding Memory Adding and Replacing Parts 119 120 Adding and Replacing Parts Adding a Mini PCI Card Adding and Replacing Parts 121 122 Adding and Replacing Parts Antenna connectors on card Antenna cables Adding and Replacing Parts 123Replacing the Hard Drive 124 Adding and Replacing Parts M2.5 x 5-mm screw Adding and Replacing Parts 125 Adding and Replacing Parts P e n d i Specifications Two 4-pin USB 2.0-compliant connectors Fast IR and IrDA Standard 1.0 Slow IRVideo TV-out To composite video adapter cable 4X AGP 1400 x 1050 at 16.8 million colors SXGA+ Key spacing Approximately 2 to 3 hours 4-cell battery Information on battery life Operating Storage Operating Storage Altitude maximum Grms 122 G 163 G134 Appendix Standard Settings Viewing the System Setup ScreensSystem Setup Screens Appendix 135 Commonly Used Options 136 Appendix Enter the system setup program a Turn on your computer Appendix 137 Dell Technical Support Policy U.S. Only Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals Appendix 139 140 Appendix Appendix 141 142 Appendix Appendix 143 144 Appendix Appendix 145 146 Appendix Appendix 147 148 Appendix Appendix 149 150 Appendix Appendix 151 152 Appendix Appendix 153 154 Appendix Appendix 155 156 Appendix Regulatory Notices Appendix 157 NOM Information Mexico Only 158 Appendix Limited Warranties and Return Policy Appendix 159 How long does this limited warranty last? 160 Appendix What do I do if I need warranty service? Appendix 161 What if I purchased a service contract? 162 Appendix Total Satisfaction Return Policy U.S. Only Appendix 163 164 Appendix Appendix 165 166 Appendix Total Satisfaction Return Policy Canada Only Dell Software and Peripherals Canada OnlyAppendix 167 Dell-Branded Peripheral Products 168 Appendix Making a Claim Appendix 169 Intel’s Three Year Limited Warranty 170 Appendix Appendix 171 What are Errata? Appendix Device latch release description, 26, 30 system view, 26 Display description, 20 system viewDescription, 22 system view Index 173 Power button description, 20 system view PC Card slot description, 23 system view174 Index Serial connector description, 29 system view Responding, 104 scanner problems, 101 System RestoreSmart card slot description, 24 system view Speakers description, 22 system view 176 Index