If the display is difficult to read

100

If only part of the display is readable

101

Scanner Problems

101

Drive Problems

102

If you cannot save a file to a floppy drive

102

If you have problems with a hard drive

103

PC Card Problems

103

General Program Problems

104

A program crashes

104

A program stops responding

104

Error messages appear

104

If Your Computer Gets Wet

105

If You Drop or Damage Your Computer

106

Resolving Other Technical Problems

106

Drivers

107

What Is a Driver?

107

Identifying Drivers

107

Reinstalling Drivers and Utilities

108

Manually Reinstalling Drivers for Windows XP

109

Using System Restore

110

Creating a Restore Point

110

Restoring the Computer to an Earlier Operating State . . . . . 110

Undoing the Last System Restore

111

Resolving Software and Hardware Incompatibilities

112

Reinstalling Microsoft® Windows® XP

113

Before You Reinstall

113

Reinstalling Windows XP

113

Reinstalling Drivers and Software

115

Contents

7

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Dell 600m owner manual 102, 104, 105, 107, 110, Restoring the Computer to an Earlier Operating State