Contacting Dell, Appendix 139 | Dell 600m guide

Dell provides limited technical support for the computer and any "Dell- installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.

1

2

Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.

All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstand- ard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.

Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the application software that is preinstalled on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, and so on).

Dell-installed peripherals include any internal expansion cards, or Dell- branded module bay or PC Card accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.

Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or application software sold by Dell not under the Dell brand (printers, scanners, cameras, games, and so on). Support for all third-party software and peripherals is provided by the original manufacturer of the product.

Contacting Dell

To contact Dell electronically, you can access the following websites:

•www.dell.com

•support.dell.com (technical support)

Appendix

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Dell 600m owner manual Contacting Dell, Definition of Dell-Installed Software and Peripherals, Appendix 139

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Removing and Installing a Reserve Battery Modem and Internet Connection ProblemsSetting Up the Docking Device to Connect to a Network Uninterruptible Power Supplies Microsoft Windows Logo Key Functions Radios Including Wireless Networking and Bluetooth Connecting to a Network Adapter Using Blank CD-R Discs or Blank CD-RW DiscsConnecting a Television to the Computer Enabling the Display Settings for a Television 105 Reinstalling Drivers and Software 115 Contents102 104 123 Viewing the System Setup Screens 135118 120 Index Contents General Power Battery EMC Instructions Air TravelCalifornia Residents When Using Your Computer When Using Your Computer Ergonomic Computing Habits When Working Inside Your Computer Protecting Against Electrostatic Discharge Battery Disposal When Using Your Computer Tour of Your Computer Tour of Your Computer Front ViewKeyboard status lights Mute button Touch pad buttons Speaker Light is flashing Keyboard Status Lights Left Side View Audio Connectors Device latch release Right Side View Back View Video TV-out connector Serial connector USB connectors Parallel connectorRJ-45 Connects a parallel device, such as a printer Serial Connector Bottom View Tour of Your Computer W . d e l l . c o m s u p p o r t . d e l l . c o m Setting Up Your Computer Setting Up Your Internet Connection Connecting to the InternetSetting Up Your Computer Modem and Internet Connection Problems Close the Phone and Modems Options window Mail Problems Transferring Information to a New Computer Setting Up a Printer Printer Cable Connecting a Parallel PrinterScrews Clips Parallel printer Cable Notches USB printer On printer Cable Printer ProblemsConnecting a USB Printer USB connector on computer Power Protection Devices Setting Up the Docking Device to Connect to a NetworkClick Control Panel Click Printers and Other Hardware Surge Protectors Uninterruptible Power SuppliesLine Conditioners Turning Off Your Computer Setting Up Your Computer Using Batteries and Module Bay Devices Battery Performance Using a Battery Following icons appear in the Battery Meter screen Checking the Battery Charge Using Batteries and Module Bay Devices Removing a Battery Charging the Battery Installing a Battery Removing and Installing a Reserve Battery Storing a Battery Power Problems About the Module Bay Checking the Charge on the Second Battery Device latch release Using Batteries and Module Bay Devices If the Device Screw Is Not Installed If the Device Screw Is Installed Device latch release If the Device Screw Is Not Installed Device latch release If necessary, enter your password to unlock your computer If necessary, enter your password to unlock your computer Using Batteries and Module Bay Devices Using the Keyboard and Touch Pad Numeric Keypad Using the Keyboard and Touch Pad CD or DVD Tray Radios Including Wireless Networking and BluetoothKeyboard Shortcuts System Functions Opens the System Properties dialog box Power ManagementSpeaker Functions Microsoft Windows Logo Key Functions Touch pad Touch pad buttons External Keyboard Problems Touch Pad or Mouse ProblemsCustomizing the Touch Pad Unexpected Characters Using the Keyboard and Touch Pad Using CDs, DVDs, and Other Multimedia If you cannot play a CD or DVD Using CDs and DVDsCD and DVD Problems Using CDs, DVDs, and Other Multimedia If you hear an unfamiliar scraping or grinding sound Sound and Speaker ProblemsIf you have a problem with integrated speakers If you have a problem with external speakers MusicCD allows you to burn custom music CDs Copying CDs Using Blank CD-R Discs or Blank CD-RW Discs Using Easy CD Creator BasicHelpful Tips How to Copy a CD Connecting a Television to the Computer Video cable Audio cable Video Connection Using CDs, DVDs, and Other Multimedia Composite Video Connection Video TV-out connector Enabling the Display Settings for a Television Setting Up a Home and Office Network Network cable Connecting to a Network AdapterNetwork Setup Wizard Setting Up a Home and Office Network Restart the Computer Try to log on to the network again Network Problems Determining your Network Type Connecting to Wireless Local Area Networks Connecting to a Network in Windows XP Click Add Setting Up a Home and Office Network Finalizing your Network Connection Security Settings From the Network Authentication drop-down menu, select Open Setting Up a Home and Office Network Click Properties Setting Up a Home and Office Network Solving Problems Solving Problems Finding Solutions See Error Messages Accessing Help If the display is blank Video and Display ProblemsClick Control Panel Click Add or Remove Programs If the display is difficult to read 100 Solving Problems Click Appearance and Themes Scanner ProblemsSolving Problems 101 If only part of the display is readable Back of floppy disk Write-protected Not write-protected Drive Problems102 Solving Problems If you cannot save a file to a floppy drive Solving Problems 103 PC Card ProblemsIf you have problems with a hard drive Under Error-checking, click Check Now Click Start Program stops responding General Program ProblemsError messages appear Program crashes If Your Computer Gets Wet Solving Problems 105 106 Solving Problems Resolving Other Technical ProblemsIf You Drop or Damage Your Computer Identifying Drivers What Is a Driver?Solving Problems 107 Drivers 108 Solving Problems Reinstalling Drivers and Utilities Manually Reinstalling Drivers for Windows XP Restoring the Computer to an Earlier Operating State Using System RestoreCreating a Restore Point 110 Solving Problems Solving Problems 111 Undoing the Last System Restore Resolving Software and Hardware Incompatibilities 112 Solving Problems Before You Reinstall Reinstalling Microsoft Windows XPReinstalling Windows XP 114 Solving Problems Solving Problems 115 Reinstalling Drivers and Software Solving Problems Adding and Replacing Parts Adding Memory 118 Adding and Replacing Parts Adding and Replacing Parts 119 Adding a Mini PCI Card 120 Adding and Replacing Parts Adding and Replacing Parts 121 122 Adding and Replacing Parts Adding and Replacing Parts 123 Antenna connectors on card Antenna cablesReplacing the Hard Drive M2.5 x 5-mm screw 124 Adding and Replacing Parts Adding and Replacing Parts 125 Adding and Replacing Parts P e n d i Specifications To composite video adapter cable Two 4-pin USB 2.0-compliant connectorsFast IR and IrDA Standard 1.0 Slow IR Video TV-out 4X AGP 1400 x 1050 at 16.8 million colors SXGA+ Key spacing Information on battery life Approximately 2 to 3 hours 4-cell battery Operating Storage Altitude maximum Grms 122 G 163 G Operating Storage134 Appendix Appendix 135 Standard SettingsViewing the System Setup Screens System Setup Screens 136 Appendix Commonly Used Options Appendix 137 Enter the system setup program a Turn on your computer Dell Technical Support Policy U.S. Only Appendix 139 Definition of Dell-Installed Software and PeripheralsContacting Dell Definition of Third-Party Software and Peripherals 140 Appendix Appendix 141 142 Appendix Appendix 143 144 Appendix Appendix 145 146 Appendix Appendix 147 148 Appendix Appendix 149 150 Appendix Appendix 151 152 Appendix Appendix 153 154 Appendix Appendix 155 156 Appendix Appendix 157 Regulatory Notices 158 Appendix NOM Information Mexico Only Appendix 159 Limited Warranties and Return Policy 160 Appendix How long does this limited warranty last? Appendix 161 What do I do if I need warranty service? 162 Appendix What if I purchased a service contract? Appendix 163 Total Satisfaction Return Policy U.S. Only 164 Appendix Appendix 165 166 Appendix Dell Software and Peripherals Canada Only Total Satisfaction Return Policy Canada OnlyAppendix 167 168 Appendix Dell-Branded Peripheral Products Appendix 169 Making a Claim 170 Appendix Intel’s Three Year Limited Warranty What are Errata? Appendix 171 Appendix Index 173 Device latch release description, 26, 30 system view, 26Display description, 20 system view Description, 22 system view PC Card slot description, 23 system view Power button description, 20 system view174 Index Speakers description, 22 system view Serial connector description, 29 system viewResponding, 104 scanner problems, 101 System Restore Smart card slot description, 24 system view 176 Index