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w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Light Pattern | Problem Description | Suggested Resolution | |
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YGYY | Possible expansion card | 1 Determine if a conflict exists by removing a card (not | |
failure. | the video card) and then restarting the computer. | ||
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| 2 If the problem persists, reinstall the card that you | |
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| removed, remove a different card, and then restart the | |
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| computer. | |
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| 3 Repeat this process for each card. If the computer | |
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| starts normally, troubleshoot the last card removed | |
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| from the computer for resource conflicts (see | |
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| "Resolving Software and Hardware Incompatibilities" | |
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| in your User’s Guide). | |
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| 4 If the problem persists, contact Dell. | |
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| |
YGYG | Possible video card failure | If the computer has a video card, remove the card and | |
or bad | reinstall it. | ||
| |||
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| If the problem persists or the computer has integrated | |
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| video, contact Dell. | |
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| |
YGGY | Possible floppy or hard | Check all power and data cable connections, and then | |
drive failure. | restart the computer. | ||
|
YGGG | Possible USB failure. | Reinstall all USB devices, check cable connections, and |
| then restart the computer. | |
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|
GYYY | No memory modules are | Reinstall all memory modules and then restart the |
| installed. | computer. |
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| If the problem persists, contact Dell. |
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