30 Setup and Quick Reference Guide
www.dell.com | support.dell.com

If a computer problem occurs that you are unable to resolve through the

steps in this section or the procedures in "Finding Solutions" in your User’s

Guide, complete the following steps before you contact Dell:

1Write a detailed description of the error, beep code, or diagnostic light

problem.

2Record your Express Service Code and Service Tag.
3Contact Dell from the same location as your computer.
Frequently Asked Questions
Normal operating
condition after POST.
None.
Light Pattern Problem Description Suggested Resolution
GGGG
How Do I... Solution Where to Find Additional
Information
Set up my computer to use two
monitors?
If your computer has the required
graphics card to support dual-
monitor setup, then look in your
box for a Y-cable. The cable has a
single connector on one end (plug
this connector into the back panel)
and branches into two connectors
(plug these connectors into the
monitor cables). See "Connect the
monitor" on page11.
Connect my monitor when the
monitor cable connector doesn’t
seem to fit the connector on the
back of my computer?
If your graphics card has a DVI
connector but your monitor has a
VGA connector, then you need to
use an adapter. An adapter should
be included in the box.
Contact Dell Technical Support
for more information.