If you cannot eject the CD, | 85 |
If you hear an unfamiliar scraping or grinding sound | 85 |
If the | 86 |
If you have problems with a hard drive | 86 |
PC Card Problems | 86 |
Network Problems | 87 |
Error Messages | 87 |
General Program Problems | 89 |
A program crashes | 89 |
A program stops responding | 89 |
A solid blue screen appears | 89 |
Error messages appear | 89 |
90 | |
Resolving Other Technical Problems | 90 |
If Your Computer Gets Wet | 90 |
If You Drop or Damage Your Computer | 91 |
Drivers | 92 |
What Is a Driver? | 92 |
Identifying Drivers | 92 |
Reinstalling Drivers | 93 |
Manually Reinstalling Drivers for Windows XP | 94 |
Resolving Software and Hardware Incompatibilities | 95 |
Using Microsoft® Windows® XP System Restore | 96 |
Creating a Restore Point | 97 |
Restoring the Computer to an Earlier Operating State | 98 |
Undoing the Last System Restore | 99 |
6
Contents