122 Appendix
www.dell.com | support.dell.com
Dell provides limited technical support for the computer and any “Dell-
installed” software and peripherals1. Support for third-party software and
peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals
(DellWare™), Readyware, and Custom Factory Integration (DellPlus™)2.
1 Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the
computer.
2 All Dell-standard components included in a Custom Factory Integration (CFI)
project are covered by the standard Dell limited warranty for your computer.
However, Dell also extends a parts replacement program to cover all
nonstandard, third-party hardware components integrated through CFI for the
duration of the computer’s service contract.

Definition of “Dell-Installed” Software and Peripherals

Dell-installed software includes the operating system and some of the
application software that is preinstalled on the computer during the
manufacturing process (Microsoft Office, Norton Antivirus, and so on).
Dell-installed peripherals include any internal expansion cards, or Dell-
branded module bay or PC Card accessories. In addition, any Dell-branded
monitors, keyboards, mice, speakers, microphones for telephonic modems,
docking stations/port replicators, networking products, and all associated
cabling are included.

Definition of “Third-Party” Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or
application software sold by Dell not under the Dell brand (printers,
scanners, cameras, games, and so on). Support for all third-party software
and peripherals is provided by the original manufacturer of the product.
1H018bk3.book Page 122 Monday, October 14, 2002 2:26 PM