Troubleshooting Your System | 323
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.
1 Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
2 Remove the system-board assembly. See “Removing a System-Board
Assembly” on page 170.
3 Ensure that each processor and heat sink are properly installed. See
“Installing a Processor” on page 178.
4 Install the system-board assembly. See “Installing a System-Board
Assembly” on page 171.
5 Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
6 If the problem persists, turn off the system and attached peripherals,
and disconnect the system from the electrical outlet.
7 Remove the system-board assembly. See “Removing a System-Board
Assembly” on page 170.
8 Remove processor 2. See “Removing a Processor” on page 176.
9 Install the system-board assembly. See “Installing a System-Board
Assembly” on page 171.
10 Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.
If the problem persists, the processor is faulty. See “Getting Help” on
page 343.
11 Turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.