LIMITED 1-Year Warranty
Rimage warrants, to the original end user only, that all non-consumable parts of the
Rimage Desktop 4500 products will be free from defects in material and workmanship
for 12 months, according to the following terms:
• Rimage will replace or repair, at Rimage's discretion, any non-consumable parts
found defective within the Warranty period.
• Valid from the date Rimage ships the product to you.
• Factory depot repair to Rimage Minnesota or Rimage Germany with a typical
response of 15 business days (25 business days for International). On-site repair,
Advanced Replacement, or faster response Maintenance Contracts are available for
an additional fee.
• Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage ink cartridges or refilling of ink cartridges voids the equipment
warranty or maintenance coverage. Any applicable ink cartridge warranty shall not
apply to Rimage ink cartridges that have been refilled, remanufactured, refurbished,
misused, or tampered with in any way.
This Warranty Does Not include the following:
• Work done at the customer's location, or customer's loss of data.
• Shipment costs of equipment or components returned to the Rimage factory.
• Software and/or firmware enhancements released after purchase of the product.
• Equipment or parts that were tampered with, misused, neglected, or that were
modified in any respect without the written consent of Rimage.
• Equipment or parts that have been damaged due to shipping or accidents, or
damaged by lightning, storms, water, or power surges.
• Printer consumables including ink cartridges or print head.
You may not assign this Warranty without Rimage's written consent. Rimage is the
intended beneficiary of this Warranty; if there is any inconsistency between this
Warranty and any other agreement included with or relating to Rimage products, this
Warranty shall govern. If any term of this Warranty is illegal or unenforceable, the
legality and enforceability of the remaining provisions are not affected or impaired.
This Warranty is to be interpreted under the laws of the State of Minnesota, without
giving effect to conflict of law rules.
Rimage must receive written notice of any claimed defect or failure to perform within
five (5) days after such failure or defect is first observed. For warranty service, call
Rimage at (952) 946-0004. For Europe, call +49-(0) 6074-8521-0.
The Limited Warranty set forth above is Rimage's only Warranty in connection with
the Desktop family of products. All other Warranties, whether written or oral, express
or implied, contractual or statutory, including, but not limited to any Warranties of
merchantability or fitness for any particular purpose are specifically excluded and
disclaimed. In no event shall Rimage's liability under this Warranty exceed the
obligation to repair or replace, at Rimage's discretion, a Warranted product, and,
without limiting the foregoing, Rimage's liability under this Warranty shall not exceed
the cost of the covered product.
To check order shipment information, return goods data, shipping details, or tracking
specifics on the Rimage web site go to www.rimage.com and select Order Status.
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