Troubleshooting 103
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Troubleshooting

Dell Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.

Dell Diagnostics

CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 113 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTICE: The Dell Diagnostics works only on Dell™ computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your
computer.
Start the Dell Diagnostics from either your hard drive or from the optional
Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE: If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page149).