Dell 710 H2C, DCDO At the CD-ROM Startup Menu highlight Boot from CD-ROM, Option, Function

Models: 710 H2C DCDO

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7.At the CD-ROM Startup Menu highlight Boot from CD-ROM,

7.At the CD-ROM Startup Menu highlight Boot from CD-ROM,

,use the up- and down-arrow keys or press the appropriate number on the keyboard to and then press <Enter>.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.

8.Press <1> to select the Dell Diagnostics.

9.At the Dell Diagnostics Menu press <1> to select the Dell Diagnostics for ResourceCD (graphical user interface).

10.At the Dell Diagnostics Main Menu, left-click with the mouse, or press <Tab> and then <Enter>, to select the test you want to run (see Dell Diagnostics Main Menu).

NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.

11.After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.

12.Remove the Drivers and Utilities CD, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.

Dell Diagnostics Main Menu

The following tests can be run from the Dell Diagnostics Main Menu:

Option

Function

Express

Performs a quick test of system devices. The test typically takes 10 to 20 minutes and requires no interaction on

Test

your part. Run Express Test first to increase the possibility of tracing the problem quickly.

Extended

Performs a thorough check of system devices. The test typically takes an hour or more and peridocially requires

Test

your input to answer specific questions.

Custom

Tests a specific device in the system and can be used to customize the tests you want to run.

Test

 

Symptom

Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you

Tree

are having.

For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" in your Owner's Manual).

NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.

The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab

Function

Results

Displays the results of the test and any error conditions encountered.

Errors

Displays error conditions encountered, error codes, and the problem description.

Help

Describes the test and any requirements for running the test.

Configuration

Displays the hardware configuration for the selected device.

(Custom The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and

Test various internal tests, and it displays the information in the device list in the left pane of the screen. only)

NOTE: The device list may not display the names of all the components installed on your computer or all

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Dell 710 H2C, DCDO At the CD-ROM Startup Menu highlight Boot from CD-ROM, Option, Function, Dell Diagnostics Main Menu