Dell 710 H2C, DCDO Clearing Forgotten Passwords, a. Click Start, then click Turn Off Computer

1.Enter system setup (see Entering System Setup).

2.Use the arrow keys to highlight the Boot Sequence menu option and press <Enter> to access the menu.

NOTE: Write down your current boot sequence in case you want to restore it.

3.Press the up- and down-arrow keys to move through the list of devices.

4.Press the spacebar to enable or disable a device (enabled devices have a checkmark).

5.Press plus (+) or minus (–) to move a selected device up or down the list.

Clearing Forgotten Passwords

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTICE: This process erases both the system and setup passwords

1.Follow the procedures in Before You Begin.

2.Remove the computer cover (see Removing the Computer Cover).

3.Locate the 2-pin password jumper (PASSWORD) on the system board (see System Board Components), then remove the jumper plug and set the plug aside.

4.Close the computer cover.

5.Connect your keyboard and mouse, then connect your computer and monitor to electrical outlets and turn them on.

6.After the Microsoft® Windows® desktop appears on your computer, turn the computer off:

a.Click Start, then click Turn Off Computer.

b.In the Turn off computer window, click Turn off.

The computer performs a shutdown of the operating system, and then turns off.

NOTE: Ensure that the computer is off and not in a power management mode. If you cannot shut down the computer using the operating system, press and hold the power button for 4 seconds.

7.Disconnect the keyboard and mouse, then disconnect the computer and monitor from their electrical outlets.

8.Press the power button on the computer to ground the system board.

9.Open the computer cover (see Removing the Computer Cover).