Error Code

Message Information

 

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0001

Message

The watchdog timer reset the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was reset.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0002

Message

The watchdog timer powered off the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was shut down.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

ASR0003

Message

The watchdog timer power cycled the system.

 

 

Details

The operating system or an application failed to communicate within

 

 

the time-out period. The system was power-cycled.

 

Action

Check the operating system, application, hardware, and system event

 

 

log for exception events.

BAT0002

Message

The system board battery has failed.

 

 

Details

The system board battery is either missing or bad.

 

Action

See Getting Help.

BAT0017

Message

The <name> battery has failed.

 

 

Details

The <name> battery is either missing, bad, or unable to charge due to

 

 

thermal issues.

 

Action

Check system fans. If the problem persists, see Getting Help.

CPU0000

Message

CPU <number> has an internal error (IERR).

 

 

Details

System Event Log and Operating System Logs may indicate that the

 

 

exception is external to the processor.

 

Action

Review System Event Log and Operating System Logs. If the issue

 

 

persists, see Getting Help.

CPU0001

Message

CPU <number> has a thermal trip (over-temperature) event.

 

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Dell DR4100 ASR0001 Message, ASR0002 Message, ASR0003 Message, BAT0002 Message, BAT0017 Message, CPU0000 Message