74 Frequently Asked Questions
Error Messages
"Unsupported Operation: You must be logged-in to your On
Demand portable account to download and transfer On Demand
tracks to your portable device."
"On Demand services are currently unavailable. Updating your PC
settings may resolve the problem. Go to
Help > Additional Help
Online > FAQ
for more information."
"Some On Demand services are unavailable. Logging in at a later
time may resolve the problem."
Solutions
Jukebox
1
Open the task manager [
Ctrl-Alt-Del
] and select the
Processes
tab.
2
Highlight
mmjb.exe
[if it exists] and press the
End Processes
button [press
OK
to the pop up dialog].
3
Highlight
mim.exe
and press the
End Processes
button [press
OK to the pop up dialog].
User Settings