Downloads, you are not able to activate a new computer. You must first deactivate one of the five activated computers using the Manage Active PCs button in Account Management.
Deactivation of a computer is permanent and can only be performed on the computer that you wish to deactivate. If you no longer have access to a computer you wish to deactivate, contact Musicmatch Customer Support for assistance.
8What happens if I lose my Internet connection while downloading tracks?
If you have lost your Internet connection during a track or album download, do the following:
a Logout of your Musicmatch Download account. b Close Musicmatch Jukebox.
c Open Musicmatch Jukebox.
d Log into your Musicmatch Downloads account.
e Click on the Download Status link in the Music Center.
Any tracks that are pending should attempt to download again.
Frequently Asked Questions
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