Dell JD967 manual Diagnostic Light Codes During Post

Models: JD967

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Diagnostic Lights

Power

Problem Description

Suggested Resolution

 

Light

 

 

amber

A possible failure has been

 

detected in a plug-in

 

component such as a graphics

(blinking)

riser card or memory

 

riser card.

Verify that any required power cables are connected to the memory and graphics riser cards.

Perform the procedure in "Power Problems" in your User’s Guide.

amber

A possible power supply

Verify that both power supply cables are

 

failure has occurred.

plugged in to the motherboard.

(blinking)

Diagnostic Light Codes During POST

The power light displays a solid green for diagnostic light codes during POST.

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible processor failure has

Reinstall the processor and restart the computer.

 

occurred.

 

 

 

 

 

 

A possible expansion card failure

1 Determine if a conflict exists by removing a card

 

has occurred.

 

(not the graphics card) and then restarting the computer.

 

 

2

If the problem persists, reinstall the card that you

 

 

 

removed, remove a different card, and then restart the

 

 

 

computer.

 

 

3

Repeat this process for each card. If the computer starts

 

 

 

normally, troubleshoot the last card removed from the

 

 

 

computer for resource conflicts (see "Resolving Software

 

 

 

and Hardware Incompatibilities" on page 32).

 

 

4

If the problem persists, contact Dell.

 

 

 

 

A possible graphics card failure

1 If the computer has a graphics card, remove the card,

 

has occurred.

 

reinstall it, and then restart the computer.

 

 

2

If the problem still exists, install a graphics card that

 

 

 

you know works and restart the computer.

 

 

3

If the problem persists or the computer has integrated

 

 

 

graphics, contact Dell.

 

 

 

 

A possible floppy or hard drive

Reseat all power and data cables and restart the computer.

 

failure has occurred.

 

 

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Quick Reference Guide

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Dell JD967 manual Diagnostic Light Codes During Post