Diagnostic Lights

Power

Problem Description

Suggested Resolution

 

Light

 

 

 

 

 

 

 

blinking

The computer is in a reduced

Use one of the appropriate methods to "wake

 

green

power or "sleep" state.

up" the computer. See "Advanced Features"

 

 

 

in your User’s Guide.

 

 

 

If the problem is not resolved and you are trying

 

 

 

to wake the computer with a USB mouse or

 

 

 

keyboard, substitute the mouse or keyboard

 

 

 

with a working PS/2 mouse or keyboard and

 

 

 

then try to wake the computer.

 

 

 

 

 

blinking

The computer is in a reduced

Use one of the appropriate methods to "wake

 

green

power or "sleep" state.

up" the computer. See "Advanced Features"

 

 

 

in your User’s Guide.

 

 

 

If the problem is not resolved and you are trying

 

 

 

to wake the computer with a USB mouse or

 

 

 

keyboard, substitute the mouse or keyboard

 

 

 

with a working PS/2 mouse or keyboard and

 

 

 

then try to wake the computer.

 

 

 

 

 

amber

The BIOS is not executing.

Ensure that the processor is seated correctly and

 

 

 

restart the computer. See "Processor" in your

 

 

 

User’s Guide.

(blinking)

 

 

If the problem is still not resolved, contact Dell

 

 

 

 

 

 

for technical assistance.

 

 

 

 

 

blinking

A possible power supply or

Perform the procedure in "Power Problems"

 

amber

power cable failure has

in your User’s Guide.

 

 

occurred.

If the problem is still not resolved, contact Dell

(blinking)

 

 

 

 

for technical assistance.

 

 

 

 

 

 

 

 

amber

A possible system board

Contact Dell for technical assistance.

 

 

failure has occurred.

 

(blinking)

 

 

 

 

 

 

 

 

amber

A processor mismatch exists.

Perform the procedure in "Processor Problems"

 

 

 

in your User’s Guide.

(blinking)

 

 

 

Quick Reference Guide

39

Page 39
Image 39
Dell JD967 manual To wake the computer with a USB mouse or, Keyboard, substitute the mouse or keyboard, User’s Guide