Dell PowerVault MD3200 and MD3220 Storage Arrays
May
Contents
Planning MD3200 Series Storage Array Terms and Concepts
Cache Functions and Features
Virtual Disk Operations Limit
Out-of-Band and In-Band Management
Configuring Alert Notifications
Managing Host Port Identifiers
Enabling or Disabling the Event Monitor
Host-to-Virtual Disk Mapping
Configuring Hot Spare Physical Disks
Physical Disk Security with Self Encrypting
125
Creating a Snapshot Virtual Disk Using
Snapshot Using the Simple Path 137
122
154
145
Re-creating a Snapshot Virtual Disk 152
Creating a Virtual Disk Copy for an Mscs
161
Using DM Multipathing Devices 168
159
160
178
Media Errors and Unreadable Sectors 187
Downloading RAID Controller and Nvsram
177
206
Power Supply/Cooling Fan Module 204
197
202
221
Recovering From an Unresponsive Storage 229
217
Storage Array Support Data 220
Troubleshooting External Connections
Safety First-For you and Your Array
Troubleshooting Storage Array Startup Failure
Troubleshooting Loss of Communication
253
About This Document
Introduction
Dell PowerVault Modular Disk Storage Manager
Dell PowerVault MD3200 Series Storage Array
Other Information you May Need
Introduction
Overview
Planning About Your Storage Array
Front-Panel Features and Indicators
Hardware Features
Planning About Your Storage Array
Item Indicator, Button, or Icon Description Connector
Back Panel Features and Indicators
Hard Drive Indicators
Hard-Drive Indicator Patterns
Drive-Status Indicator Pattern Condition
Power Supply and Cooling Fan Features
Power Indicator Codes Item LED Type Icon Description
Power Indicator Codes
RAID Controller Modules
Planning RAID Controller Modules
Function
RAID Controller Module Connectors and Features
Item Component Function
Component Function
RAID Controller Module-Additional Features
Battery Backup Unit
Event Description
System Password Reset
Storage Array Thermal Shutdown
Shutdown Threshold Type
Write-Through Cache
Cache Functions and Features
Cache Mirroring
Write-Back Cache
Physical Disks, Virtual Disks, and Disk Groups
Planning MD3200 Series Storage Array Terms and Concepts
Physical Disk States
Physical Disks
Virtual Disks and Disk Groups
Self-Monitoring Analysis and Reporting Technology
RAID Controller Virtual Disk States Description
RAID Levels
Virtual Disk States
RAID
RAID Level Usage
RAID
Background Initialization
Segment Size
Virtual Disk Operations
Virtual Disk Initialization
Cycle Time
Consistency Check
Media Verification
Segment Size Migration
Disk Group Operations
Virtual Disk Operations Limit
RAID Level Migration
Disk Group Expansion
Virtual Disk Capacity Expansion
Disk Group Operations Limit
RAID Background Operations Priority
Disk Group Defragmentation
Disk Migration
Virtual Disk Migration and Disk Roaming
Planning MD3200 Series Storage Array Terms and Concepts
Disk Roaming
Advanced Features
Snapshot Virtual Disks
Host Server-to-Virtual Disk Mapping
Host Types
Snapshot Repository Virtual Disk
Target Virtual Disk
Virtual Disk Recovery
Virtual Disk Copy
Source Virtual Disk
Multi-Path Software
Using Snapshot and Disk Copy Together
Virtual Disk Ownership
Preferred and Alternate Controllers and Paths
Load Balancing
Monitoring MD3200 Series System Performance
Performance Monitor Table Description Column Headings
For more information, see the online help topics
Planning MD3200 Series Storage Array Terms and Concepts
User Interface
Configuration Overview
Enterprise Management Window
Array Management Window
Inheriting the System Settings
Select Tools→ Inherit System Settings
Select Inherit system settings for color and font
Configuration Overview
Out-of-Band Management
Configuration About Your Storage Array
Out-of-Band and In-Band Management
In-Band Management
Storage Arrays
Adding Storage Arrays
Select Edit→ Add Storage Array
Automatic Discovery of Storage Arrays
Manual Addition of a Storage Array
Setting Up Your Storage Array
AMW, select Storage Array→ Blink→ Storage Array
Locating Storage Arrays
Name/Rename Storage Arrays dialog appears
Naming or Renaming Storage Arrays
Type the New password
Setting a Password
Password
Viewing Storage Array Connections
Password Guidelines
Select Edit→ Remove→ Storage Array
Adding/Editing a Comment to an Existing Storage Array
Removing Storage Arrays
Select Edit→ Comment
Failover Alert Display
Enabling Premium Features
Changing the Enclosure Order in the Physical Pane
Changing the Cache Settings on the Storage Array
Changing Expansion Enclosure ID Number
Select All storage arrays
Configuring Alert Notifications
Select Configure Alerts
AMW, select Storage Array→ Change→ Enclosure Order
Configuring E-mail Alerts
Configuration About Your Storage Array
Configuring Snmp Alerts
Battery Settings
Setting the Storage Array RAID Controller Module Clocks
Configuration About Your Storage Array
Configuration Event Monitor
Linux
Enabling or Disabling the Event Monitor
Windows
Configuring Host Access
Configuration About Your Host
Select Mappings→ Define→ Host
Using the Mappings Tab
Defining a Host
Configuration About Your Host
Select Mappings→ Remove
Removing Host Access
Managing Host Groups
Creating a Host Group
Select Mappings→ Move
Moving a Host to a Different Host Group
Adding a Host to a Host Group
Removing a Host From a Host Group
Host Topology
Removing a Host Group
Windows
Starting or Stopping the Host Context Agent
Linux
Click Action→ Start
Data Path Protection
Add Host Port Identifier dialog appears
Managing Host Port Identifiers
Configuration About Your Host
Creating Disk Groups and Virtual Disks
Configuration Disk Groups and Virtual Disks
Introduction Create Disk Group window is displayed
Creating Disk Groups
Configuration Disk Groups and Virtual Disks
Creating Virtual Disks
Locating a Disk Group
Configuration Disk Groups and Virtual Disks
Changing the Virtual Disk Modification Priority
Map later Using Mappings View
Changing the Virtual Disk Cache Settings
100
101
Changing the Segment Size of a Virtual Disk
102
Changing the I/O Type
Select Virtual Disk→ Change→ Segment Size
103
Choosing an Appropriate Physical Disk Type
File system typical Database Multimedia Custom
104
Physical Disk Security with Self Encrypting Disk
105
106
Creating a Security Key
107
Click Create Key
108
Changing a Security Key
Confirm Change Security Key window is displayed
109
Saving a Security Key
Click Change Key
110
Unlocking Secure Physical Disks
111
Configuring Hot Spare Physical Disks
Erasing Secure Physical Disks
112
Select Physical disk→ Hot Spare Coverage
Hot Spare Physical Disk Options window is displayed
113
Hot Spares and Rebuild
Global Hot Spares
Click Unassign
114
Hot Spare Operation
Hot Spare Drive Protection
Criteria for Enclosure Loss Protection RAID Level
Enclosure Loss Protection
115
116
Host-to-Virtual Disk Mapping
117
Creating Host-to-Virtual Disk Mappings
118
Modifying and Removing Host-to-Virtual Disk Mapping
119
Changing Controller Ownership of the Virtual Disk
120
Removing Host-to-Virtual Disk Mapping
Select Virtual Disk→ Change→ Ownership/Preferred Path
121
Select Disk Group→ Change→ Ownership/Preferred Path
122
Restricted Mappings
Changing the RAID Level of a Disk Group
Select Disk Group→ Change→ RAID Level
123
124
125
Changing the RAID Level of a Disk Group
126
Storage Partitioning
127
128
Disk Group and Virtual Disk Expansion
Select Disk Group→ Add Free Capacity Physical Disks
129
Using Free Capacity
Using Unconfigured Capacity
Virtual Disk Expansion
Non-Exportable Components
Disk Group Migration
Export Disk Group
Exporting a Disk Group
131
Import Disk Group
Importing a Disk Group
132
Storage Array Media Scan
Non-Importable Components
133
Changing Media Scan Settings
134
Suspending the Media Scan
135
Configuration Premium Feature- Snapshot Virtual Disks
136
Creating a Snapshot Virtual Disk Using the Simple Path
137
About the Simple Path
138
139
140
Creating a Snapshot Virtual Disk Using the Advanced Path
About the Advanced Path
141
142
143
Creating the Snapshot Using the Advanced Path
144
Specify Virtual Disk Parameters window is displayed
145
Specifying Snapshot Virtual Disk Names
146
Snapshot Repository Capacity
147
148
Click Add Physical Disks
Add Physical Disks window closes
149
Re-creating Snapshot Virtual Disks
Select Virtual Disk→ Snapshot→ Re-create
150
Disabling a Snapshot Virtual Disk
151
Preparing Host Servers to Re-create a Snapshot Virtual Disk
152
Re-creating a Snapshot Virtual Disk
Select Virtual Disk → Snapshot→ Re-create
153
Configuration Premium Feature- Virtual Disk Copy
154
Creating a Virtual Disk Copy for an Mscs Shared Disk
155
Virtual Disk Read/Write Permissions
Virtual Disk Copy Restrictions
156
Creating a Virtual Disk Copy
157
Before you Begin
Virtual Disk Copy and Modification Operations
Create Copy Wizard
158
Preferred RAID Controller Module Ownership
Failed RAID Controller Module
Failed Virtual Disk Copy
159
Copy Manager
Copying the Virtual Disk
160
Storage Array Performance During Virtual Disk Copy
161
Setting Copy Priority
Stopping a Virtual Disk Copy
Select Change→ Copy Priority
162
Recopying a Virtual Disk
Preparing Host Servers to Recopy a Virtual Disk
163
Recopying the Virtual Disk
164
Removing Copy Pairs
Select Copy→ Re-Copy
165
166
167
Configuration Device Mapper Multipath for Linux
168
Using DM Multipathing Devices
Prerequisite Steps
169
Device Mapper Configuration Steps
Scan for Newly Added Virtual Disks
170
171
Create a New fdisk Partition on a Multipath Device Node
Add a New Partition to Device Mapper
Important Information About Special Partitions
Create a File System on a Device Mapper Partition
Mount a Device Mapper Partition
Ready for Use
173
Device Mapper Commands Descriptions
174
Limitations and Known Issues
QuestionAnswer
Troubleshooting
175
176
177
Downloading RAID Controller and Nvsram Packages
178
Downloading Both RAID Controller and Nvsram Firmware
179
Click Transfer
180
Downloading Only Nvsram Firmware
181
Select Tools→ Upgrade RAID Controller Module Firmware
Upgrade RAID Controller Module Firmware window appears
182
183
Downloading Physical Disk Firmware
184
185
AMW, select Advanced→ Maintenance→ Download→ EMM Firmware
Downloading MD1200 Series Expansion Module EMM Firmware
Download Environmental EMM Firmware dialog appears
186
Self-Monitoring Analysis and Reporting Technology Smart
187
Media Errors and Unreadable Sectors
188
189
Management Installing Array Components
Recommended Tools
190
Installing the Front Bezel
Front Bezel Optional
Removing the Front Bezel
191
Safety Models AMT, E03J, and E04J
Hard Drives
Removing a Drive Blank
192
Installing a Drive Blank
Removing a Hard Drive
193
Removing and Installing a Hard Drive
194
Installing a Hard Drive
195
Removing a Hard Drive From a Hard-Drive Carrier
196
197
Installing a Hard Drive Into a Drive Carrier
RAID Controller Module
Removing a RAID Controller Module Blank
198
Installing a RAID Controller Module Blank
199
Removing a RAID Controller Module
200
Installing a RAID Controller Module
Opening the RAID Controller Module
201
Closing the RAID Controller Module
202
RAID Controller Module Backup Battery Unit
Removing the RAID Controller Module Backup Battery Unit
203
Installing the RAID Controller Module Backup Battery Unit
204
Power Supply/Cooling Fan Module
Removing a Power Supply/Cooling Fan Module
205
Installing a Power Supply/Cooling Fan Module
206
Control Panel
Removing the Control Panel
207
208
Installing the Control Panel
209
Backplane
Removing the Backplane
210
17. Removing and Installing the Backplane-PowerVault MD3220
16. Removing and Installing the Backplane-PowerVault MD3200
212
Installing the Backplane
213
Management Firmware Inventory
Viewing the Firmware Inventory
214
Management System Interfaces
Microsoft Services
Virtual Disk Service
Volume Shadow-Copy Service
216
217
Troubleshooting Your Storage Array Software
Start-Up Routine
Device Health Conditions
Status Icon Description
On the Setup tab, select Manage a Storage Array
218
Additional Status Icons Description
219
220
Storage Array Support Data
221
Automatically Collect the Support Bundle Data
Enter the Execution summary
222
Collecting the Physical Disk Data
Event Log
223
Recovery Guru
224
Storage Array Profile
Select Storage Array→ View→ Profile
225
226
Viewing the Logical Associations
Viewing the Physical Associations
227
Finding Nodes
228
Using Go To
Select Find all free capacity nodes
Click Find Next
229
Recovering From an Unresponsive Storage Array Condition
230
231
232
Locating a Physical Disk
233
Locating an Expansion Enclosure
Select Physical Disk→ Blink→ Expansion Enclosure
234
Capturing the State Information
235
SMrepassist Utility
236
Recovering From an Unidentified Storage Array
Unidentified Devices
237
238
239
Starting or Restarting the Host Context Agent Software
240
241
Troubleshooting Your Array
Troubleshooting Loss of Communication
Troubleshooting External Connections
242
Troubleshooting Power Supply/Cooling Fan Module
243
Troubleshooting Array Cooling Problems
Troubleshooting Expansion Enclosure Management Modules
244
Troubleshooting RAID Controller Modules
245
246
Troubleshooting Hard Drives
247
Troubleshooting Array and Expansion Enclosure Connections
248
Troubleshooting a Wet Storage Array
249
Troubleshooting a Damaged Array
Conditions
Critical Conditions
ECC Errors
PCI Errors
Invalid Storage Array
251
Noncritical Conditions
252
Click All Support from Support menu
Getting Help
Contacting Dell
Visit support.dell.com
254
255
Index
256
257
258
259
260