Dell (PERC) S100, PERC S300 - page 63

Troubleshooting

63

A Non-Raid virtual disk is no

longer in the first position in the

PERC Virtual Disk

Management utility list after the

system is rebooted

NOTE:

When booting from a

Non-Raid virtual disk, creating a

virtual disk in Dell OpenManage

Server Administrator Storage

Management changes the virtual

disk order and displaces the

bootable Non-Raid virtual disk

from the first position. PERC S100

adapter or PERC S300 adapter

then attempts to boot from the

first virtual disk.

NOTE:

A Non-Raid virtual disk

can be created from Non-Raid

physical disks (which are physical

disks initialized at a

non-PERC S100 adapter or a non-

PERC S300 adapter).

1

When prompted at system startup, press

<Ctrl><R>

to access the

PERC Virtual Disk

Management

utility.

2

Check

Virtual Disks

and determine if the

bootable Non-Raid virtual disk is no longer in the

first position.

3

Use the

Swap Two Virtual Disks

option to

swap the virtual disks and place the bootable Non-

Raid virtual disk in the first position of the

Virtual Disks

field.

Table 7-2. The PERC Virtual Disk Management Option Does Not Display

Likely Causes to Check Corrective Actions

The PERC S100 adapter mode

is set incorrectly in the system

BIOS

See Table7-1 for the correct SATA Setting.

The PERC S300 adapter is not

seated correctly

Make sure that the PERC S300 adapter is installed

in the correct slot and is properly seated.

Table 7-1. System Does Not Boot

Likely Causes to Check Corrective Actions

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Contents

Main Notes, Cautions, and Warnings NOTE: CAUTION: WARNING: ____________________ Contents 1 WARNING: Safety Instructions 4 Hardware Installation 3 Features 2Overview 5 Installing the Drivers 37 8 Appendix A 7 Troubleshooting 6 RAID Configuration and Management Page Page WARNING: Safety Instructions SAFETY: General SAFETY: When Working Inside Your System Protecting Against Electrostatic Discharge Page Overview Introduction General Information, Intended Audience, and Prerequisites for Use Related Documentation PERC S100 Adapter or PERC S300 Adapter Descriptions Supported Platforms Platform Requirements for the PERC S100 Controller and PERC S300 Controller Page Page About RAID Summary of RAID Levels RAID Terminology Disk Striping Disk Mirroring Spanned RAID Levels Parity Data Page Features General Features NOTE: Page Page Page Page Page Page Page Specifications Table3-2 compares the specifications of the PERC S100 adapter and PERC S300 adapter. Page Hardware Installation Before You Begin General Considerations Installing the PERC S300 Adapter Page Page Connect Physical Disks to the PERC S300 Adapter Complete the Hardware Installation Page Installing the Drivers Installing the Microsoft Windows Drivers Downloading the Controller Driver Media Pre-Installation Requirements for the Controller Drivers Page Page Page Page Page Page Performing the PERC S100 Controller or PERC S300 Controller Management Setup Procedure Page RAID Configuration and Management Configuring the Controller: Using the PERC Virtual Disk Management Utility Accessing the PERC Virtual Disk Management Utility Understanding the Text Colors in the PERC Virtual Disk Management Utility Initializing Physical Disks Creating Virtual Disks Page Deleting Virtual Disks Page Swapping Two Virtual Disks Managing Global Hot Spares Viewing Physical Disk Details Viewing Virtual Disk Details Rescanning Disks Controller Options Continuing to Boot Page Troubleshooting System Startup Problems Page Page Warning Messages: Dell Inc. PERC S100 Adapter or Dell Inc. PERC S300 Adapter BIOS Screen Page Page Page Page Page Virtual Disk-Related Errors NOTE: Use the information on the following tables as guidelines for troubleshooting the controller. Page Page Page Page Physical Disk-Related Errors Page A Appendix A Controller Specifications Read, Write, and Cache Policy Controller Tasks Physical Disk Tasks Virtual Dis k Tasks TableA-4 indicates the virtual disk tasks that are supported/not supported by the controllers. Supported RAID Levels Virtual Disk Specifications B Appendix B RAID Technology - Understanding Disk Arrays and Virtual Disks Understanding RAID Levels A PERC S100 controller or PERC S300 controller supports the following RAID levels: NOTE: Page Disk States - Virtual and Physical Disks Failure States Creating Virtual Disks: Future Expansion Understanding Physical Disks Dedicated Hot Spares Global Hot Spares C Appendix C Regulatory Notices FCC Notice (U.S. Only) FCC, Class A FCC, Class B Industry Canada Notice (Canada Only) Industry Canada, Class A Industry Canada, Class B CE Notice (European Union) Page Page D Appendix D Contacting Dell Page Index B C D E F G H I O P R S T V W warning messages Page Glossary