If you hear an unfamiliar scraping or grinding sound | Dell PP23LA

Computer Tracking Software	62
If Your Computer Is Lost or Stolen	62

10Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Dell Diagnostics	63
Drive Problems	66
CD and DVD drive problems	66
If you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray	67
If you hear an unfamiliar scraping or grinding sound	67
Hard drive problems	67
E-Mail, Modem, and Internet Problems	67
Error Messages	68
ExpressCard Problems	72
Keyboard Problems	72
External Keyboard problems	73
Unexpected characters	73
Lockups and Software Problems	73
The computer does not start up	74
The computer stops responding	74
A program stops responding or crashes repeatedly	74
A program is designed for an earlier Microsoft ® Windows ®
operating system	74
A solid blue screen appears	74
Other software problems	74
Memory Problems	75
Network Problems	75
Power Problems	76
Ensuring Sufficient Power for Your Computer	77
Printer Problems	77
Scanner Problems	77

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Contents

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Dell PP23LA If you hear an unfamiliar scraping or grinding sound, Program stops responding or crashes repeatedly

Contents

Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key Functions What You Need to Establish a Wlan Connection Ensuring Sufficient Power for Your Computer If you hear an unfamiliar scraping or grinding soundProgram stops responding or crashes repeatedly Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreIf only part of the display is readable 101 109 104105 110 Glossary Index Contents Warranty information Finding InformationSupport.dell.com Setup Diagram Click the arrow icon Click the topic that describes your problemWhat Are You Looking For? Find It Here Follow the instructions on the screen Service call status and support history Microsoft Windows System Restore MicrosoftRestore your operating system Top technical issues for my computer Determining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View Light operates as follows About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution Using the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad System Functions Power ManagementKey Combinations Display Functions Adjusting Keyboard Settings Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using a Battery Battery PerformanceUsing a Battery Microsoft Windows Power Meter Checking the Battery ChargeDell QuickSet Battery Meter Charge Gauge Power Management Modes Conserving Battery PowerLow-Battery Warning Check the Battery HealthPage Charging the Battery Replacing the BatteryConfiguring Power Management Settings Storing a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write Rewritable Helpful Tips Using Multimedia Using Cards Using CardsInstalling an ExpressCard ExpressCards Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network Checking Your Wireless Network Card Network Setup WizardWireless Local Area Network Wlan What You Need to Establish a Wlan Connection Setting Up a New Wlan Connecting to a Wireless Local Area Network Enabling/Disabling the Wireless Network Card Completing the Connection to the Wlan Setting Up a Network Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen When to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Solving Problems Option Function Tab Function Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems Management Modes on page 41 for information on standby mode Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Solving Problems Solving Problems Solving Problems ExpressCard Problems Keyboard ProblemsManufacturer Lockups and Software Problems External Keyboard problemsUnexpected characters Computer stops responding Other software problemsComputer does not start up Program stops responding or crashes repeatedly Memory Problems Network Problems Power Problems Communication exists. Replace the network cable Printer Problems Scanner ProblemsEnsuring Sufficient Power for Your Computer Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers No sound from headphones Touch Pad or Mouse ProblemsVideo and Display Problems If the display is blank If the display is difficult to read If only part of the display is readablePicture quality Drivers What Is a Driver?Reinstalling Drivers and Utilities Identifying Drivers Solving Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System Restore You can restore your operating system in the following waysRestoring Your Operating System Using Dell PC Restore by Symantec Solving Problems Using the Operating System CD Solving Problems Before You Begin Adding and Replacing PartsAdding and Replacing Parts Recommended Tools Before Working Inside Your Computer Optical Drive Hard Drive Screws Hard drive Memory Returning a Hard Drive to Dell Memory module Securing clips 2 per connector Modem Adding and Replacing Parts Hinge Cover Keyboard 100 Wireless Mini-Card 101 Install the replacement Mini-Card 102 103 Coin-Cell Battery Display 105 Adding and Replacing Parts Dell QuickSet Features Dell QuickSet Features107 108 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 109 Travel Tips Traveling by Air Contacting Dell 111Contacting Dell 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Should be called from within Singapore orMalaysia only 128 129 130 131 132 Specifications 133 Memory Ports and Connectors134 Communications 135 VideoAudio 136 Display Keyboard Battery137 Touch Pad 138 AC AdapterPhysical 139 Environmental 140 Appendix Using the System Setup ProgramEntering System Setup 141 Commonly Used Options Cleaning Your Computer 143 Floppy Drive Computer, Keyboard, and DisplayTouch Pad CDs and DVDs Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 145 FCC Notice U.S. Only FCC Class B146 Macrovision Product Notice 147 148 Glossary 149Glossary 150 151 Device driver See driverDocking device See APR 152 153 154 155 NIC See network adapter 156 157 System tray See notification area Video resolution See resolution 158 159 160 Boot sequence Brightness adjusting Index161 Index See also display problems Power management conserving battery power163 Compatibility, 74 restore computer to previous System setup program commonly used options 165 166