Option Function | Dell PP23LA guide

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.

•During the assessment, answer any questions that appear.

•If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>.

•If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

5Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities CD

1Insert the Drivers and Utilities CD.

2Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3When the boot device list appears, highlight IDE CD-ROM DeviceCD/DVD/CD-RW Drive and press <Enter>.

4Select the Boot from CD-ROM option from the menu that appears and press <Enter>.

5Type 1 to start the CD menu and press <Enter> to proceed.

6Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option	Function

Express Test	Performs a quick test of devices. This test typically takes
	10 to 20 minutes and requires no interaction on your
	part. Run Express Test first to increase the possibility of
	tracing the problem quickly.

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Solving Problems

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Dell PP23LA owner manual Option Function

Contents

Dell Inspiron W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key Functions What You Need to Establish a Wlan Connection If you hear an unfamiliar scraping or grinding sound Ensuring Sufficient Power for Your ComputerProgram stops responding or crashes repeatedly Using Microsoft Windows XP System Restore If only part of the display is readableResolving Software and Hardware Incompatibilities 101 104 105109 110 Glossary Index Contents Finding Information Warranty informationSupport.dell.com Setup Diagram Click the topic that describes your problem What Are You Looking For? Find It HereClick the arrow icon Follow the instructions on the screen Microsoft Windows System Restore Microsoft Restore your operating systemService call status and support history Top technical issues for my computer About Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Light operates as follows About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your Computer Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution Using the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Power Management Key CombinationsSystem Functions Display Functions Adjusting Keyboard Settings Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Battery Performance Using a BatteryUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Charge Gauge Conserving Battery Power Low-Battery WarningPower Management Modes Check the Battery HealthPage Replacing the Battery Charging the BatteryConfiguring Power Management Settings Storing a Battery Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume How to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write Rewritable Helpful Tips Using Multimedia Using Cards Installing an ExpressCardUsing Cards ExpressCards Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Physically Connecting to a Network or Broadband Modem Setting Up a NetworkSetting Up a Network Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card What You Need to Establish a Wlan Connection Setting Up a New Wlan Connecting to a Wireless Local Area Network Enabling/Disabling the Wireless Network Card Completing the Connection to the Wlan Setting Up a Network Passwords Securing Your ComputerSecurity Cable Lock Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Solving Problems Option Function Tab Function Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Management Modes on page 41 for information on standby mode Hard drive problems Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound Error Messages Solving Problems Solving Problems Solving Problems Keyboard Problems ExpressCard ProblemsManufacturer External Keyboard problems Lockups and Software ProblemsUnexpected characters Other software problems Computer does not start upComputer stops responding Program stops responding or crashes repeatedly Memory Problems Network Problems Power Problems Communication exists. Replace the network cable Scanner Problems Printer ProblemsEnsuring Sufficient Power for Your Computer No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers Touch Pad or Mouse Problems Video and Display ProblemsNo sound from headphones If the display is blank If only part of the display is readable If the display is difficult to readPicture quality What Is a Driver? Reinstalling Drivers and UtilitiesDrivers Identifying Drivers Solving Problems Resolving Software and Hardware Incompatibilities You can restore your operating system in the following ways Using Microsoft Windows XP System RestoreRestoring Your Operating System Using Dell PC Restore by Symantec Solving Problems Using the Operating System CD Solving Problems Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer Optical Drive Hard Drive Screws Hard drive Memory Returning a Hard Drive to Dell Memory module Securing clips 2 per connector Modem Adding and Replacing Parts Hinge Cover Keyboard 100 Wireless Mini-Card 101 Install the replacement Mini-Card 102 103 Coin-Cell Battery Display 105 Adding and Replacing Parts Dell QuickSet Features Dell QuickSet Features107 108 Traveling With Your Computer Identifying Your ComputerPacking the Computer 109 Travel Tips Traveling by Air 111 Contacting DellContacting Dell 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 Should be called from within Singapore or 127Malaysia only 128 129 130 131 132 Specifications 133 Ports and Connectors 134Memory Communications Video 135Audio 136 Display Battery 137Keyboard Touch Pad AC Adapter 138Physical 139 Environmental 140 Using the System Setup Program Entering System SetupAppendix 141 Commonly Used Options Cleaning Your Computer 143 Computer, Keyboard, and Display Touch PadFloppy Drive CDs and DVDs Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyDefinition of Third-Party Software and Peripherals 145 FCC Class B FCC Notice U.S. Only146 Macrovision Product Notice 147 148 149 GlossaryGlossary 150 Device driver See driver 151Docking device See APR 152 153 154 155 NIC See network adapter 156 157 System tray See notification area Video resolution See resolution 158 159 160 Index Boot sequence Brightness adjusting161 Index Power management conserving battery power See also display problems163 Compatibility, 74 restore computer to previous System setup program commonly used options 165 166