A U X I L I A R Y D E V I C E F A I L U R E The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Using the System Setup Program" on page 141). If the problem persists, contact Dell. See "Contacting Dell" on page 111.

B A D C O M M A N D O R F I L E N A M E Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

C A C H E D I S A B L E D D U E T O F A I L U R E The primary cache internal to the microprocessor has failed. Contact Dell. See "Contacting Dell" on page 111.

CD D R I V E C O N T R O L L E R F A I L U R E The CD drive does not respond to commands from the computer. See "Drive Problems" on page 66.

D A T A E R R O R The hard drive cannot read the data. See "Drive Problems" on page 66.

D E C R E A S I N G A V A I L A B L E M E M O R Y One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 94.

D I S K C: F A I L E D I N I T I A L I Z A T I O N The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. See "Dell Diagnostics" on page 63.

D R I V E N O T R E A D Y The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See "Hard Drive" on page 92.

E R R O R R E A D I N G PCMCIA C A R D The computer cannot identify the ExpressCard. Reinsert the card or try another card. See "ExpressCards" on page 51.

E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell. See "Contacting Dell" on page 111.

T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E The file that you are trying to copy is

too large to fit on the disk, or the disk is too full. Try copying the file to a different disk or use a larger capacity disk.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ < > — Do not use these

characters in filenames.

G A T E A20 F A I L U R E A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See "Memory" on page 94.

G E N E R A L F A I L U R E The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.

H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 92), and boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell Diagnostics (see page 63).

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Dell PP23LA owner manual Solving Problems