Problems writing to an optical drive

C L O S E O T H E R P R O G R A M S The optical drive must receive a steady stream of data during the writing process. If the stream is interrupted, an error occurs. Try closing all programs before you write to the optical.

TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A D I S C See "Power Management" on page 38.

Hard drive problems

R U N C H E C K D I S K

Windows XP:

1 Click Start and click My Computer.

2 Right-click Local Disk C:.

3 Click Properties→ Tools→ Check Now.

4 Click Scan for and attempt recovery of bad sectors and click Start.

Windows Vista:

1 Click Start and click Computer.

2 Right-click Local Disk C:.

3 Click Properties→ Tools→ Check Now.

The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.

4 Follow the instructions on the screen.

Error Messages

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

AF I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S : \ / : * ? “ <

>Do not use these characters in filenames.

AR E Q U I R E D . DLL F I L E W A S N O T F O U N D The program that you are trying to open is missing an essential file. To remove and then reinstall the program:

Troubleshooting

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Dell DCDR01 Error Messages, Problems writing to an optical drive, Hard drive problems, 103, Right-click Local Disk C