Troubleshooting Software and Hardware

Problems in the Microsoft® Windows® XP and

Windows Vista® Operating Systems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

To start the Hardware Troubleshooter:

Windows XP:

1Click StartHelp and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.

3In the Fix a Problem section, click Hardware Troubleshooter.

4In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.

Windows Vista:

1Click the Windows Vista start button , and click Help and Support.

2Type hardware troubleshooter in the search field and press <Enter> to start the search.

3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.

Reinstalling Software

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