Troubleshooting Tools 93
System Messages
NOTE: If the message you received is not listed in the table, see the documentation
for either the operating system or the program that was running when the message
appeared.
5 RTC power failure.
Possible CMOS
battery failure.
• Replace the battery (see "Replacing the
Battery" in the
Service Manual
on the
Dell Support website at
support.dell.com
).
• If the problem persists, contact Dell (see
"Contacting Dell
" on page 141
).
6 Video BIOS test
failure.
Contact Dell (see "Contacting Dell" on
page 141).
7 CPU cache test failure. Contact Dell (see "Contacting Dell" on
page 141).
ALERT! PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT
CHECKPOINT [NNNN]. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE
THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT —The computer
failed to complete the boot routine three consecutive times for the same error (see
"Contacting Dell" on page 141 for assistance).
CMOS CHECKSUM ERROR —Possible motherboard failure or RTC battery low.
Replace the battery (see "Replacing the Battery" in
the
Service Manual
on the Dell
Support website at support.dell.com or see "Contacting Dell" on page 141 for
assistance).
CPU FAN FAILURE —CPU fan failure. Replace the CPU fan (see "Removing the
Processor Heatsink" in
the
Service Manual
on the Dell Support website at
support.dell.com).
DISKETTE DRIVE0 SEEK FAILURE —A cable may be loose, or the computer
configuration information may not match the hardware configuration. Check cable
connections (see "Contacting Dell" on page 141 for assistance).
Code
(repetitive
short beeps)
Description Suggested Remedy
book.book Page 93 Friday, April 25, 2008 3:58 PM