Dell DCDR01, PP521 owner manual Troubleshooting Tools

3If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 141.

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

4If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab	Function
Results	Displays the results of the test and any
	error conditions encountered.
Errors	Displays error conditions encountered,
	error codes, and the problem
	description.
Help	Describes the test and may indicate
	requirements for running the test.
Configuration	Displays your hardware configuration
	for the selected device.
	The Dell Diagnostics obtains
	configuration information for all
	devices from system setup, memory, and
	various internal tests, and it displays
	the information in the device list in
	the left pane of the screen. The device
	list may not display the names of all
	the components installed on your
	computer or all devices attached to
	your computer.
Parameters	Allows you to customize the test by
	changing the test settings.

5When the tests are complete, close the test screen to return to the

Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

6Remove the Dell Drivers and Utilities media (if applicable).

Troubleshooting Tools

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