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Fujitsu M3093DE/DG manual Troubleshooting, Chapter

Models: M3093DE/DG

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CHAPTER

TROUBLESHOOTING

This chapter describes the paper JAM, initial checks and test mode for maintenance.

Paper JAM

Initial Checks

Test Mode for Maintenance

Problem Checklist

TROUBLESHOOTING

5-1

Page 46

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Fujitsu M3093DE/DG manual Troubleshooting, Paper JAM Initial Checks Test Mode for Maintenance Problem Checklist, Chapter

Contents

M3093DE/DG Image Scanner Cleaning and MaintenanceC150-E071-01EN Page The contents of this manual may be revised without prior notice Revised contentsSpecification No. C150-E071-01EN EditionFUJITSU COMPUTER PRODUCTS OF IMPORTANT NOTE TO USERS Preface Refer to Operator’s Guide for basic information about the M3093DE/DGConventions Page CHAPTER CONTENTSCHAPTER CHAPTERPage CLEANING CHAPTER 4 REPLACEMENT OF PARTS CHAPTER 5 TROUBLESHOOTINGCHAPTER 3 CLEANING REPLACEMENTPage CHAPTER Units Assemblies IndicatorsDESCRIPTION DESCRIPTIONUnits No. Function Assemblies Power Read Check IndicatorsLED functions PowerPage Reading a Page from a Thick Book OPERATING INSTRUCTIONLoading Document on the ADF Loading Document on the Flatbed Loading Document Larger than the Document BoardLoading Document on the ADF Lift up the ADF lever to open the 1 ADFPull up the ADF paper chute until Set the paper select lever as 2 followsClose the ADF it clickschute Fan the sheets before settingthe document on the ADF paper Document6 Angle the document edges as follows Set the guides so that there is a 1 Open the document cover Loading Document on the FlatbedIssue the read command Place the document faceLoading Document Larger than the Document Board 1 Open the document cover Reading a Page from a Thick BookIssue the read command from the Place the book face-down on thePage Cleaning the Flatbed CLEANINGCleaning Supplies and Cleaning Area Cleaning the ADF CLEANINGSupplies Cleaning Supplies and Cleaning AreaSupplies Type Nowith Cleaner F1 Cleaning areaCleaning paper with Cleaner F1Cleaning the ADF Cleaning the ADF with cleaning paperCleaning the ADF with Dry cloth with Cleaner F1 If the glass is dirty, the image may include vertical stripesWipe the rollers. Be careful not to damage the surface of the rollers Pick roller Wipe the rollerFeed rollers and Plastic rollers Pick rollerClose the ADF to lock the ADF lever CLEANINGSheet guide white part Wipe the sheet guide O T Esurface with clean and dry Cleaning the Plastic rollers with Cleaner F2Cleaner F2 Lift up the ADF lever to openApply Cleaner F1 to a clean cloth Cleaning the FlatbedCleaning the Flatbed with Dry cloth with Cleaner F1 Window or glass cleaner can be used instead of cleaner F1REPLACEMENT REPLACEMENT OF PARTSPad ASY or Pad Pick Roller CHAPTERthe ADF Pad ASY or PadLift up the ADF lever to open Slide the paper selectAttach the pad ASY to the ADF 4 you can replace the Pad according to the following procedureIf the Pad is attached to the scanner until it clicks in the reverseLift up the ADF lever to open the 1 ADF Pick RollerUse a Phillips screwdriver when they are tight Remove the two thumb screwsLift up the Guide A with both of Attach the retaining spring to a sequence of step 3 and align the REPLACEMENT OF PARTSAttach the Guide A in the reverse screw holePage TROUBLESHOOTING TROUBLESHOOTINGPaper JAM Initial Checks Test Mode for Maintenance Problem Checklist CHAPTERthe ADF paper chute Paper JAMRemove the documents from Lift the ADF lever to open the ADF Remove the jammed documentConnect the power cable correctly Press the power switch Initial ChecksContact manufacturer’s authorized service center TROUBLESHOOTINGInsert the first few pages into the slot NO NOPlace the carrier fixing bracket correctly See Operator’s Guide YES NORefer to Symptom See p5-9 Contact manufacturer’s authorized service centerConnect the terminator or set the SCSI ID correctly Symptom3 Pictures and photographs are not read correctly NO NO NOClean the dirty parts Select a “Line Art” mode fromSelect the “Photo” mode Contact manufacturer’s authorized service centermissing TROUBLESHOOTING Place the carrier fixing bracket correctly. See Operator’s GuideContact manufacturer’s authorized service center Clean the pick rollerClean or replace the Pad ASY Flatten the curl or use theRemove paper clips and staples. Flatten the staple holes Flatten the curl or use the flatbed to read the document TROUBLESHOOTING Contact manufacturer’s authorized service centerClean the pad. See p3-4,p3-5 Replace the pad. See p4-2 YES YESSymptom9 Miss pick occurs frequently YES YESTROUBLESHOOTING Contact manufacturer’s authorized service centerClean the pick roller. See p3-4, p3-6 Replace the pick roller. See p4-4YES YES Contact manufacturer’s authorized service centerClean the ADF See p3-4 or remove the foreign particles Flatten the curl or use the flatbed to read the documentTest Mode for Maintenance LED status on error Ending the test in flatbed modeEnding the test in ADF mode Activating the continuous operation testImage error Problem ChecklistTransport error General