Troubleshooting | Fujitsu M3093DE/DG instruction

CHAPTER

5

TROUBLESHOOTING

This chapter describes the paper JAM, initial checks and test mode for maintenance.

Paper JAM

Initial Checks

Test Mode for Maintenance

Problem Checklist

TROUBLESHOOTING

5-1

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Fujitsu M3093DE/DG manual Troubleshooting

Contents

M3093DE/DG Image Scanner Page Page Fujitsu Australia Limited Important Note to Users Preface Conventions Page Contents Page Description Operating Instruction Page Description Units No. Function Guide a AssembliesRetaining Thumb screw Spring Consumables Bearing Power Read Check IndicatorsPower Page Operating Instruction Loading Document on the ADF Lift up the ADF lever to open Pull up the ADF paper chute until Set the paper select lever as FollowsClose the ADF It clicks Document on the ADF paper Fan the sheets before settingChute Angle the document edges as follows Documents Guide lever Both sides Loading Document on the Flatbed Loading Document Larger than the Document Board Reading a Page from a Thick Book Page Cleaning Cleaning Supplies and Cleaning Area Supplies Cleaning area Flatbed Cleaning the ADF Lift up the ADF lever to open the ADF Remove dirt and dust as follows Pick roller Sheet guide white part Wipe the sheet guide Moisten a cotton swab with Cleaner F2Surface with clean and dry Wipe the Plastic roller Wipe the document holding pad Cleaning the FlatbedApply Cleaner F1 to a clean cloth Allow to dry Replacement of Parts Lever to N Pad ASY or PadSlide the paper select Slide the pad ASY to the left Until it clicks in the reverse Attach the pad ASY to the ADFSequence of step Pick Roller Lift up the ADF lever to open Remove the two thumb screws Opposite side is disengaged Slide the pick roller to the retainingSpring side until the axis Lift and remove it Attach the retaining spring to a New roller Sequence of and align Attach the Guide a in the reverseScrew hole Tighten the thumb screws Close the ADF unit Page Troubleshooting ADF paper chute Paper JAMRemove the documents from Close the ADF until the ADF lever Connect the power cable correctly Press the power switch Contact manufacturer’s authorized service centerInitial Checks Are the documents loaded on the ADF Is the baud rate System 4800 bps? Default is 4800 bps Is halftone or dithering processing selected? Clean the dirty parts Select a Line Art mode fromSelect the Photo mode White level following off Host computer Is the surface of the ADF Check Flatten the curl or use Clean the pick rollerClean or replace the Pad ASY Flatbed to read the document Do not mix different width documents Symptom8 Paper double feed occurs frequently Is the height of document less than 0.16 4mm? Flatten the curl or use the flatbed to read the document Install it correctly See p4-2Set the select lever to T. See p2-3 Clean the pick roller. See p3-4, p3-6 Replace the pick roller. See p4-4 YES Test Mode for Maintenance LED status on error Problem Checklist General