Diagnostics and Troubleshooting | Paradyne 8546, 8540 guide

Diagnostics and Troubleshooting

5-14

April 2000

8000-A2-GB20-50

Image 104

Paradyne 8546, 8540 manual Diagnostics and Troubleshooting

Contents

HOTWIREr 8540 and 8546 Radsl Cards Copyright E 2000 Paradyne Corporation All rights reserved Contents Radsl Card Configuration Glossary Index Contents About This Guide Document Purpose and Intended Audience Document Summary Product-Related Documents Vii Viii Hotwire DSL System Description What is the Hotwire DSL System? Central Office CO Customer Premises CP Optional Hotwire DSL Chassis Input April Front View of a Hotwire 8820 GranDSLAM Chassis DSL Card MCP Card Radsl Cards Use this MCC Card This Hotwire ChassisMCC Card Software Functionality FeaturesLevels of Access Configuring the DSL Cards Monitoring the DSL Cards Troubleshooting and Diagnostics Hotwire DSL System Description Hotwire Menus and Screens Menu and Screen Formats Components of a Hotwire Menu Components of a Hotwire Screen Luserlogin or Ruserlogin where L indicates a local login Commonly Used Navigation Keys Keys Definition Communications Controller MCC Card User’s Guide User Login Screen Hotwire Chassis Hotwire Menu HierarchyHotwire Chassis Main Menu Hotwire DSL Menu Hotwire DSLDiagnostics Applications DSL Card Configuration Menu Logging In to the System DSL Card Monitoring Menu Card Selection Screen Column Position Display Description Heading R D U X X Accessing the Hotwire DSL Menu Exiting From the SystemManually Logging Out Automatically Logging Out Hotwire Menus and Screens Port Naming Conventions Radsl Card ConfigurationOverview For the Management Domain, perform task On the . . . See Configuring the MCC Card, DSL Cards, and RTUsFor each Service Domain See Perform task DCE Manager Server 10BT DCE Manager RouterMCC Card Card DCE Manager Server DCE Manager Router ISP Router 8546 8540 DSL Configuration Card Status Screens Card Info System Information DNS Setup Configure DNSCard Status Options 1 Nvram Clear Screen Clear Nvram Card Status Options 2Time/Date Nvram Config Loader Card Reset Reset SystemCard Status Options 3 DOS Machine Apply Download Card Status Menu Options 4Download Code Download Code and Apply Download Ethernet Port DSL Configuration Ports ScreensPorts Options 1 Ports Options 2 DSL Ports DSL Parameters Thresholds for Trap Messages Ports Options 3DSL Ports DSL Parameters cont’d General Interfaces DSL Configuration Interfaces ScreensInterfaces Options 1 Control Control Interface Interfaces Options 2IP Network Echo Policy Default = Interfaces Options 3Negotiate Options Link Options DSL Configuration Users Screens Users * Configure Account Users Options DSL Configuration IP Router Screens Message Meaning IP Router Options 1 Static Routes Filter Table IP Router Options 2Martian Networks Delete Rule Yes/No IP Router Filters IP Filter ConfigurationIP Router Options 3 IP Router Options 4 DSL Configuration Snmp Screens Management System Source Validation for Radsl Cards Communities/Traps Snmp Communities/Traps Snmp OptionsSecurity Snmp Security DSL Configuration Dhcp Relay Screens Configuring Dhcp Relay Agent dynamic addressing Select Configuration → Dhcp Relay → Domain Names A-G-A Dhcp Relay Options Domain NamesInterface IP Address Read-only Servers DSL Configuration RTU Screens RTU Options RTU Selection Monitoring the Hotwire DSL System DSL Monitoring Menu DSL Monitoring Card Status Screens Card Info General Card Information Login HistoryCard Status Options DSL Monitoring Physical Layer Screens Ether Statistics Ethernet Statistics Physical Layer Options 1Active List Active Ports List Physical Layer Options 2 Hdlc Bus Stats Hdlc Bus Statistics Physical Layer Options 3 DSL Link Perf DSL Link Performance Summary Physical Layer Options 4 DSL Perf Stats DSL Performance StatsAll Data Customer Data DSL Xmit Status DSL Transmit Stats DSL Error StatsPhysical Layer Options 5 DSL Monitoring Interfaces Screens Status Interface Status Monitor Interfaces OptionsActive List Active Interfaces List DSL Network Protocol Screens Monitoring → Network Protocol B-D UDP Statistics Network Protocol Options 1Socket Statistics Network Protocol Options 2 TCP Data Stats TCP Data Statistics IP Statistics Network Protocol Options 3TCP Connection Statistics Network Protocol Options 4 Icmp Statistics Icmp Packet Statistics Network Protocol Options 5 Snmp Statistics Network Protocol Options 6 Hdlc Statistics Hdlc Statistics Network Protocol Options 7 PPP Stats General H aLCP Stats PPP H B Ipcp General Stats PPP H C DSL IP Router Screens Route Information Window Routing TableRouting Table Screen ARP Table DSL Configuration RTU Screens RTU Information Diagnostics and Troubleshooting Applications Screens TraceRoute Ping IP SettingsApplications Options Diagnostic Screens Diagnostics Options Alarms Card AlarmsSelftest Packet Echo Test Troubleshooting Checking AlarmsMajor Alarms 1 Failure Type Action No Response at Startup Major Alarms 2 Failure Type Action Ethernet port 1. Check cable connections to the DSL chassisDSL port Responding Threshold Minor Alarms 1 Failure Type ActionMargin Link Down Minor Alarms 2 Failure Type ActionError Rate Syslog Messages Example Syslog Messages Example 3. System Status Message Network Problems Network Problems 1 Action Network Problems 2 Action Interfaces A-C Network Problems 3 Action Monitoring the Hotwire DSL System Diagnostics and Troubleshooting Download Code Download Code Apply DownloadFully Operational System Scenario Two Download Only System Snmp Traps Setting Up Snmp Trap FeaturesDSL Snmp Community Strings and Authentication Failure Trap Enable DSL Port Traps DSL Card Traps Table B-1. DSL Card Traps 1 Event Severity Comment Trap # Snmp Traps XDSL margin low Minor Table B-1. DSL Card Traps 4 Event Severity Comment Trap # RTU Related Traps Standard TrapsEnterprise-Specific Traps Table B-2. Standard Traps Event Trap Class Comment Snmp Traps RTU Setup Hotwire 5446 RTU Setup Overview IP Injection Type IP Address Network Mask Next Hop Router Figure C-1. IP Routing Table Example Accessing the Hotwire 5446 RTU IP Injection MIB Downloading the IP Injection Tool Accessing the IP Injection Tool Community String Entries IP and Device MIBs Supported Additional pdn-common MIBs Supported Configuration Requirements Network Management Systems Using a MIB Browser From an Snmp workstation Procedures MIB Browser Techniques IP Injection Tool Group Objects Table Viewable 5446 RTU ARP Table Glossary Ethernet Ethernet addressFilter Gateway address OpenLane DCE ManagerPacket Pots splitter Telnet Terminal emulationTraceRoute Upstream Index Numbers IN-2