Paradyne 8546, 8540 manual Major Alarms 2 Failure Type Action, DSL port, Responding

Diagnostics and Troubleshooting

Table 5-3. Major Alarms (2 of 2)

Failure Type

Action

Ethernet port 1. Check cable connections to the DSL chassis.
failure	– If cables are terminated properly, go to Step 2.

–If cables are not terminated properly, terminate them correctly.

2.Check cable connections to the hub or Ethernet switch.

–If cables are terminated properly, go to Step 3.

–If cables are not terminated properly, terminate them correctly.

3.Check the Activity/Status LED at the Ethernet hub or Switch.

–If Activity/Status LED does not indicate a problem, go to Step 4.

–If Activity/Status LED indicates a problem, take appropriate action.

4.Disconnect the Ethernet cable and replace it with a working cable from a spare port on the Hub.

–If the replacement cable works, the original is bad and should be permanently replaced.

–If the replacement cable does not work, reconnect the original cable and go to Step 5.

5.Move the DSL card and cable to another (spare) slot.

–If this solves the problem, the connector or interface panel connections for the original slot are bad. Schedule maintenance for the chassis and try to use the spare slot temporarily.

–If this does not solve the problem, the DSL card is probably bad and should be replaced.

DSL port	1. Check the Selftest Results display by following the menu sequence:
failure	Diagnostics → Selftest.
	2. Do another Selftest (Reset) and check results.
	– If the results are normal, the problem was transient. Log the
	results.
	– If the results are the same as the first selftest, the card should be
	replaced. If only one port on a DSL card is bad, that port can be
	disabled. You may continue to use the card until it is convenient to
	replace it.
DSL card not 1. Check to see if the lights are out on the card.
responding	– Plug the card into an empty slot to see if it responds. If not, the
(LEDs on	card is bad and needs to be replaced.
	– If the card responds in a different slot, the slot connector may be
card are out
or MCC is	bad. Call your service representative.
showing an	2. Check to see if the lights are on, but not responding.
alarm.)
	– Pull the card out and plug it in again.
	– Reset the card from the MCC or DSL Main Menu.
	– Go to the MCC Main Menu and clear NVRAM.
	– Replace the card.

5-6 April 2000 8000-A2-GB20-50