Paradyne 8540, 8546 manual Network Problems 1 Action

Diagnostics and Troubleshooting

Network Problems

Review Table 5-5 for symptoms and possible solutions to help in solving any network problems you may encounter in the Hotwire DSL system.

Table 5-5. Network Problems (1 of 3)

Problem	Action
Cannot	When you add, change, or delete addresses on a DSL card, you must
communicate	restart that interface (see Configuration → Interfaces (A-C) in
with Ethernet or	Chapter 3, RADSL Card Configuration).
other interface
after adding,
changing, or
deleting IP
addresses on
DSL or MCC
card.
Cannot	1. Try to Ping the MCC card and/or DSL card from the management
establish an	system.
SNMP session/	2. If you cannot, check to see that you have entered an IP address
connection.
	and subnet mask (see Who Am I screen in the Hotwire
	Management Communications Controller (MCC) Card User’s
	Guide.
	3. If there is an IP address, then check the routing tables in the MCC
	card and RADSL card.
	4. Check to see if the community string is correct.
	5. If IP Address Security is enabled, check to see that Network
	Management’s IP address has been entered correctly in the MCC
	card’s and RADSL card’s permission list and that it has proper
	access.
	6. Check to see if you have properly configured the SNMP parameters
	(see Monitoring → Network Protocol (B-D)in Chapter 4, Monitoring
	the Hotwire DSL System, and Configuration → SNMP (A-F)in
	Chapter 3, RADSL Card Configuration).

8000-A2-GB20-50 April 2000 5-11