117 | Dell DCDR01, PP521 specification

Dell Diagnostics	95
When to Use the Dell Diagnostics	95
Starting the Dell Diagnostics From Your
Hard Drive	96
Starting the Dell Diagnostics From the
Drivers and Utilities Media	97
Dell Diagnostics Main Menu	98

9Troubleshooting . . . . . . . . . . . . . . . . . . . 101

Battery Problems	101
Drive Problems	102
Error Messages	103
IEEE 1394 Device Problems	104
Keyboard Problems	105
Lockups and Software Problems	106
Memory Problems	108
Mouse Problems	108
Network Problems	109
Power Problems	110
Printer Problems	110
Scanner Problems	111
Sound and Speaker Problems	112
Video and Monitor Problems	113
Overclocking Problems	115
Power Lights	115

10 Reinstalling Software	117
Drivers	117
What Is a Driver?	117
Identifying Drivers	117
Reinstalling Drivers and Utilities	118
Using the Drivers and Utilities Media	119

Contents

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Dell DCDR01, PP521 owner manual 117

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m April PP521 Contents Uninterruptible Power Supplies Connecting Two Monitors WithOne Monitor With a DVI Connector Changing the Display Settings Computer, Keyboard, and Monitor About RAID Configurations Changing Boot Sequence for Clearing Passwords 117 137 Technical Support and Customer Service 136Automated Order-Status Service 137 135 144 143 Contents What Are You Looking For? Find It Here Finding InformationFinding Information Dell Product Information Guide What Are You Looking For? Find It Here Warranty information Microsoft Windows License Label Use the Service Tag to identify yourComputer when you use Your call when contacting support Select your product model and click Courses, frequently asked questionsCommunity Online discussion with Site Other Dell customers DSS utility. DSS provides critical Another computer How to connect to the InternetComputer and its components People Operating System Media Optical-drive panel About Your ComputerFront View of the Computer Front-panel LEDs Optional optical-drive Power buttonPower light Power-saving state Back View of the Computer Back I/O Front-Panel ConnectorsConnectors Power connector Back-Panel Connectors Ieee ConnectorLight Out/headphone Sound connectorTo the main speakers in the surround sound setup Line About Your Computer Installing Your Computer in an Enclosure Setting Up Your ComputerSetting Up Your Computer Setting Up Your Computer Connecting to the Internet If you have a CD, click Use the CD I got from an ISP Setting Up Your Internet Connection Click Next Transferring Information to a New Computer Microsoft Windows XP Setting Up Your Computer Setting Up Your Computer Windows Vista Setting Up a Printer Printer Cable Connecting a USB Printer Connecting Two Monitors With VGA Connectors Connecting Two MonitorsRestart your system May not be present on your computer Optional DVI adapter TV-OUT connector Surge Protectors Power Protection DevicesConnecting a TV Changing the Display Settings Line Conditioners Power ManagementUninterruptible Power Supplies Power Management Options in Windows XP Setting Up Your Computer Power Schemes Tab Hibernate Tab Advanced tab allows you to Place the power options iconAdvanced Tab Windows taskbar for quick Power Management Options in Windows Vista Using Multimedia Using MultimediaPlaying CDs or DVDs DVD player includes the following basic buttons CD player includes the following basic buttons Copying CDs and DVDs How to Copy a CD or DVD Media Type Read Write Rewritable Using Blank CDs and DVDs Helpful Tips Adjusting the Picture Video TV-out connector Video connector Using Multimedia Connecting Your Computer to a TV or Audio Device Video TV-out connector Composite video adapter Video and Standard Audio Audio connectorStandard S-video cable Video and S/PDIF Digital Audio Pdif digital audio cable Composite Video and Standard Audio Audio input connector Standard audio cable Composite Video and S/PDIF Digital Audio Composite video adapter Component Video and Standard Audio Component video cable Component Video and S/PDIF Digital Audio Component video adapter Component video cable Setting Up the Cyberlink CL Headphones Enabling the Display Settings for a TV Using a Media Card Reader Optional MMC/RS-MMC Bluetooth pairing Bluetooth LED Using Multimedia RAID Level 0 Configuration About RAID ConfigurationsAbout RAID Configurations RAID Level 1 Configuration Setting Your Computer to RAID-Enabled Mode Configuring Your Hard Drives for RAID Press Tab to navigate to the Free Disks field Using the Nvidia MediaShield ROM Utility Creating a RAID Array Using Nvidia MediaShield Deleting a RAID Array Click Next Rebuilding a RAID Configuration Mouse Non-Optical Cleaning Your ComputerCleaning Your Computer Computer, Keyboard, and Monitor CDs and DVDs Floppy Drive System Setup System SetupEntering System Setup System Setup Screens Current and available Settings System SetupConfiguration of your Option is highlighted Settings. Press ESC Dual System Setup OptionsMain Single Security Advanced Exit PowerBoot Changes, Load Setup Default, and Discard Changes Option Settings Boot SequenceChanging Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots System Setup Clearing Passwords Clearing Passwords and Cmos SettingsClearing Passwords and Cmos Settings Clearing Passwords and Cmos Settings Clearing Cmos Settings Flashing the Bios Power Lights Troubleshooting ToolsTroubleshooting Tools Beep Codes Code Description Suggested Remedy Repetitive Short beeps See Contacting Dell on If the problem persists, contact DellExist see Memory in the Service Dell Support website at Code Description System Messages Troubleshooting Tools When to Use the Dell Diagnostics Dell DiagnosticsHardware Troubleshooter Starting the Dell Diagnostics From Your Hard Drive Insert the Drivers and Utilities media Dell Diagnostics Main Menu Troubleshooting Tools 100 Troubleshooting TroubleshootingBattery Problems Follow these tips when troubleshooting your computer Windows XP Drive ProblemsOptical drive problems 102 103 Error MessagesProblems writing to an optical drive Hard drive problems See the program documentation for installation instructions Ieee 1394 Device Problems104 Systems on Keyboard Problems105 Lockups and Software Problems C K U P Y O U R F I L E S I M M E D I a T E L Y 107 Mouse Problems Memory Problems108 109 Network ProblemsAdjust the settings as needed Windows Vista Adjust the settings as needed Printer Problems Power Problems110 If the printer is listed, right-click the printer icon Scanner ProblemsAdjust the settings, as needed 111 If the scanner is listed, Windows recognizes the scanner Sound and Speaker ProblemsNo sound from speakers 112 113 Video and Monitor ProblemsNo sound from headphones Screen is blank Screen is difficult to read 114 Only part of the display is readable Overclocking ProblemsPower Lights 3D image quality is poor Troubleshooting Drivers Reinstalling SoftwareWhat Is a Driver? Reinstalling Software Reinstalling Drivers and Utilities 119 Using the Drivers and Utilities Media Reinstalling Software 121 Restoring Your Operating System Using Microsoft Windows System Restore122 123 PC Restore or Factory Image Restore 124 Using Dell PC Restore and Dell Factory Image Restore 125 Reinstalling Software 127 Using the Operating System Media Insert the Operating System disc 129 Specifications 130 131 132 Percent of the branch circuit rating An electrical outlet, power strip, or133 Convenience receptacle. The total 134 Obtaining Assistance Getting Help135 DellConnect Online Services Technical Support and Customer Service 137 Problems With Your OrderAutoTech Service Automated Order-Status Service Getting Help 139 Before You Call 140 141 Contacting Dell 142 143 AppendixFCC Notice U.S. Only FCC Class B Macrovision 145 Glossary Glossary 146 147 148 149 150 151 152 Module bay See media bay Glossary 153 154 155 156 157 158 159 160 161 162 163 IndexIndex Error messages beep codes, 90 problems 165 Power light, 115 conditions Power options properties Index 167 Wizards Files and Settings Transfer Wizard 168