14 Finding Information
• Solutions — Troubleshooting hints and
tips, articles from technicians, and online
courses, frequently asked questions
• Community — Online discussion with
other Dell customers
• Upgrades — Upgrade information for
components, such as memory, the hard
drive, and the operating system
• Customer Care — Contact information,
service call and order status, warranty,
and repair information
• Service and support — Service call status
and support history, service contract,
online discussions with technical support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your computer
• Reference — Computer documentation,
details on my computer configuration,
product specifications, and white papers
• Downloads — Certified drivers, patches,
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business
segment to view the appropriate support
site.
• Desktop System Software (DSS)— If
you reinstall the operating system for
your computer, you should also reinstall
the DSS utility. DSS provides critical
updates for your operating system and
support for processors, optical drives,
USB devices, and so on. DSS is
necessary for correct operation of your
Dell computer. The software
automatically detects your computer
and operating system and installs the
updates appropriate for your
configuration.
To download Desktop System Software:
1
Go to
support.dell.com
and click
Drivers and Downloads
.
2
Click
Select Model
.
3
Select your product model and click
Confirm
, or enter a service tag and click
Go
.
4
Click
System Utilities
.
5
Click
Desktop System Software
under
Dell - Utility
, and click
Download Now
.
6
Click
Run
to run the driver, or
Save
to
save the driver to your computer.
NOTE: The support.dell.com user interface
may vary depending on your selections.
What Are You Looking For? Find It Here
book.book Page 14 Friday, April 25, 2008 3:58 PM