Dell UCS-51 40

40 Troubleshooting

Image not found Could not locate the image for the Configuration Utility, its

strings file, or its options file.

Unable to load LSI Configuration

Utility Could not load the Configuration Utility. This error usually

follows one of the four previous messages.

Unable to load LSI Logic Corp MPT

BIOS

MRT BIOS Fault 02h encountered at

adapter PCI (XXh, XXh,XXh)

Fusion-MPT Firmware fault code 0706h

The controller was downgraded from version 10.x version or

greater to 6.x. Contact Dell support for assistance.

Table 6-4. BIOS Error Messages (continued)

Message Meaning

YD912bk1.book Page 40 Monday, April 2, 2007 4:39 PM

Contents

Main Page Page Notes, Notices, and Cautions Contents CAUTION: Safety Instructions. . . . . . . . . . . . . . . . . . . . . 7 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 4 Driver Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 4 5 SAS 5/iR BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 A Updating the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . 41 B Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 C Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Page Safety Instructions 7 CAUTION: Safety Instructions SAFETY: General SAFETY: When Working Inside Your System 4 3 2 SAFETY: Protecting Against Electrostatic Discharge Overview About RAID RAID Levels RAID Terminology Integrated Striping Integrated Mirroring Page SAS 5/iR Features 14 Hardware Installation Installing the SAS 5/iR Adapter Page Page Page Driver Installation Creating a Driver Diskette Installing the Driver During Windows Operating System Installation Installing a Windows Driver for a New SAS 5/iR Controller Updating an Existing Windows Driver Installing From the Dell Operating System Media Installing the Red Hat Enterprise Linux Driver Creating a Driver Diskette Installing the Driver Installing the Driver Using an Update RPM Installing the SUSE Linux Enterprise Server Driver Installing the Driver Using an Update RPM Installing SUSE Linux Enterprise Server Using the Driver Update Diskette Upgrading the Kernel SAS 5/iR BIOS POST Messages BIOS Fault Code Messages Configuration Utility Starting the Configuration Utility Functions Performed Navigating the Configuration Utility Integrated RAID Configuration and Management Screens Select New Virtual Disk Type Create New Virtual Disk 30 View Virtual Di sk Manage Virtual Disk NOTE: Exit Screen Performing Configuration Tasks Creating an Integrated Striping Virtual Disk Creating a Integrated Mirroring Virtual Disk Viewing Virtual Disk Properties Synchronizing a Virtual Disk Activating a Virtual Disk Deleting a Virtual Disk Replacing and Rebuilding a Degraded Virtual Disk Troubleshooting BIOS Boot Order General Problems 36 Physical Disk Related Issues NOTE: Configuration Utility Error Messages 38 BIOS Error Messages Page 40 Updating the Firmware Firmware Update Utility Page Getting Help Obtaining Assistance Technical Support and Customer Service Online Services Automated Order-Status Service Dell Enterprise Training Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Regulatory Notices 47 Regulatory Notices 48 FCC Notices (U.S. Only) 2 1 FCC, Class B Regulatory Notice 49 Industry Canada (Canada Only) Industry Canada, Class B CE Notice (European Union) European Union, Class B Page Page Page Page Page Page Page Page Page Glossary A B C D F H L M O P R S W X Page Index B C D E T W