144 | Dell XPS 600 guide

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Austria (Vienna)	Website: support.euro.dell.com
International Access Code: 900 E-mail: tech_support_central_europe@dell.com
Country Code: 43	Home/Small Business Sales	0820 240 530 00
City Code: 1	Home/Small Business Fax	0820 240 530 49
	Home/Small Business Customer Care	0820 240 530 14
	Preferred Accounts/Corporate Customer Care	0820 240 530 16
	Technical Support for portable XPS computers only	0820 240 530 81
	Home/Small Business Technical Support for all	0820 240 530 14
	other Dell computers
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	0820 240 530 00

Bahamas	General Support	toll-free: 1-866-278-6818

Barbados	General Support	1-800-534-3066

Belgium (Brussels)

International Access Code: 00

Country Code: 32

City Code: 2

Website: support.euro.dell.com
E-mail for French-speaking Customers:
support.euro.dell.com/be/fr/emaildell/
Technical Support for portable XPS computers only	02 481 92 96
Technical Support for all other Dell computers	02 481 92 88
Technical Support Fax	02 481 92 95
Customer Care	02 713 15 .65
Corporate Sales	02 481 91 00
Fax	02 481 92 99
Switchboard	02 481 91 00

Bermuda	General Support	1-800-342-0671

Bolivia	General Support	toll-free: 800-10-0238

Brazil	Website: www.dell.com/br
International Access Code: 00	Customer Support, Technical Support	0800 90 3355
Country Code: 55	Technical Support Fax	51 481 5470
City Code: 51	Customer Care Fax	51 481 5480
	Sales	0800 90 3390

British Virgin Islands	General Support	toll-free: 1-866-278-6820

144

Appendix

Image 144

Dell XPS 600 owner manual 144

Contents

Dell XPS W . d e l l . c o m s u p p o r t . d e l l . c o m November HC098 Contents Optimizing Performance Using Microsoft Windows XP System Restore Restoring the Computer to an Earlier Operating StateResolving Software and Hardware Incompatibilities Network Adapter and Sound Card Settings 101103 105 108 109110 112 142 Finding Information Dell Product Information Guide Setup Diagram Use the Service Tag to When you useService Code to direct Microsoft Windows License Label Order status, warranty, and repair information UpdatesHow to use Windows XP What Are You Looking For? Find It Here Varies based on Operating system youOrdered Finding Information Setting Up and Using Your Computer Opening the Drive Door Changing the Front-Panel Light Color Front-panel Badge Using a Media Card Reader Optional XD-Picture cardMS/MS Pro SecureDigital card SD MultiMediaCard MMC Connecting Monitors Connecting Two MonitorsPrimary video card Connecting Two Monitors Without an Adapter Follow the procedures in Before You Begin onDVI white connector TV-OUT connector Adapter Connecting a TV Changing the Display Settings to Support Two MonitorsConnecting Two Monitors With the Use of an Adapter About Your RAID Configuration RAID Level 0 ConfigurationAbout Serial ATA Drives RAID Level 1 Configuration SegmentHard drive Configuring Your Hard Drives for RAID Creating an Array using the Nvidia MediaShield ROM Utility Using Nvidia MediaShield Press Tab to navigate to the Free Disks field Setting Up and Using Your Computer Setting Up and Using Your Computer Mails Toolbar settings Window sizes Internet bookmarks Transferring Information to a New Computer Playing CDs and DVDs Playing a CD or DVDClick Finished and restart the new computer Adjusting the Volume CD player includes the following basic buttons Adjusting the Picture How to Copy a CD or DVDCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write Rewritable Network Setup Wizard Helpful Tips Power Management Standby ModeHibernate Mode Overview Power Options Properties Place the power options icon Advanced TabHibernate Tab Setting Up and Using Your Computer Hyper-Threading PCI Express CardsOptimizing Performance Nvidia SLI Dual Graphics Technology Troubleshooting Tips Battery ProblemsDrive Problems Solving Problems CD and DVD drive problems E C K T H E C a B L E C O N N E C T I O N S Mail, Modem, and Internet Problems Hard drive problemsProblems writing to a CD/DVD-RW drive Error Messages Ieee 1394 Device Problems Use these characters in filenames Keyboard Problems Lockups and Software Problems Computer does not start up Computer stops respondingProgram stops responding Program crashes repeatedly Other software problems Program is designed for an earlier Windows operating systemSolid blue screen appears Memory Problems Mouse Problems Network Problems Simultaneously press CtrlEsc to display the Start menuComputer Start the computer Power Problems Printer Problems Scanner Problems Sound and Speaker ProblemsNo sound from speakers No sound from headphones N T H E S P E a K E R D I a G N O S T I C S Video and Monitor Problems If the screen is blankIf the screen is difficult to read If 3-D image quality is poor Graphics card is correctly attached to the card Diagnostic Lights Light Pattern Problem Description Suggested ResolutionIf the problem persists, contact Dell see Advanced Troubleshooting Module see Installing Memory on Modules without errorInstalling Memory on Module/memory connector placement Computer see Removing PCI and PCI Express Cards onRepeat this process for each card. If Last card removed from the computer for Dell Diagnostics When to Use the Dell Diagnostics Option Function Tab Function What Is a Driver? DriversIdentifying Drivers Reinstalling Drivers Using Windows XP Device Driver RollbackUsing the ResourceCD Windows XP Click the Start button and click Control Panel Using Microsoft Windows XP System Restore At the Welcome Dell System Owner screen, click Next Creating a Restore Point Undoing the Last System RestoreRestoring the Computer to an Earlier Operating State Click the Start button and click Help and Support Reinstalling Microsoft Windows XP Ensure that Turn off System Restore is uncheckedResolving Software and Hardware Incompatibilities Before You Begin Reinstalling Windows XP Dell Operating System CD Dell ResourceCD When the Welcome to Microsoft screen appears, click Next Advanced Troubleshooting Advanced Troubleshooting Removing and Installing Parts Before You BeginRecommended Tools Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View Front View Doors Open Back View Cover latch releasePCI Express cards two x16 slots and one x1 slot Removing and Installing Parts Occasionally, such as joysticks or cameras Channel Opening the Computer Cover Processor fan Power supply fans System board Power supply Removing and Installing PartsInside View of Your Computer Floppy drive CD/DVD drive System Board Components Memory Addressing Memory Configurations Installing Memory Securing clips Connector Notch Memory module Cutouts Crossbar Cards Removing Memory One PCI Express x1 card slot PCI card PCI ExpressCard PCI Express Card slot Graphics card bridge Power connectors Securing tab PCI Express x16 card slot Removing and Installing Parts Securing tab PCI Express x16 card slot Not fully seated card Fully seated card Slot Alignment guide Removing PCI and PCI Express Cards PCI Express x16 card Installing PCI and PCI Express Cards Retention arm Alignment bar Alignment guide Filler bracket W . d e l l . c o m s u p p o r t . d e l l . c o m Not fully seated card Network Adapter and Sound Card Settings Connect any cables that should be attached to the card General Installation Guidelines DrivesFloppy drive CD/DVD drive Media card reader optional Hard drives Connecting Drive Cables Drive Interface ConnectorsPower Cable Connector Power cable Removing and Installing Parts Hard Drive Removing a Hard Drive Installing a Hard Drive Hard-drive cable Tabs Power cable System board connector Removing and Installing PartsDrive Bracket rails Screws Removing and Installing Parts Floppy Drive Removing a Floppy Drive101 Data cable power cable Tabs Floppy drive Installing a Floppy Drive 103 104 Tabs Floppy drive Media Card Reader Removing a Media Card Reader105 Installing a Media Card Reader 107 Adapter rails Screws CD/DVD Drive 108 Power cable Tabs Data cable CD/DVD drive Removing a CD/DVD Drive109 Installing a CD/DVD Drive 111 Processor Airflow Shroud Removing the Processor Airflow Shroud112 Anchor tabs Shroud release levers Installing the Processor Airflow Shroud ProcessorRemoving the Processor 113 114 Remove the heat sink 115 Push down and out on the socket release lever 116Heat sink Retention tab Retention base Installing the Processor Open the processor cover117 Processor cover Socket Release lever Processor cover Socket Release lever Socket pin-1 indicator Align the pin-1 corner of the processor and socket 119 Front Panel Removing the Front PanelReplacing the Front Panel 120 Drive Door Removing the Drive DoorOpen the drive door 121 Replacing the Drive Door Lift the bottom bracket hinge away from the computer122 Top bracket hinge Bottom bracket hinge 123 Hinge tab Door hinges Door bracketDoor Lower part Battery Replacing the Battery Closing the Computer Cover 125 Removing and Installing Parts Specifications 127 128 129 Controls and Lights Power 130Located in the Product Information At 50/60 Hz 180 to 265 V at 50/60 Hz 100 V at 50/60 Hz for System Setup Entering System Setup131 System Setup Options Or single, and type of memory installedDisplays current date and time settings 132 133 134 135 Boot Sequence Option SettingsChanging Boot Sequence for the Current Boot Clearing Forgotten Passwords 137 Clearing Cmos Settings Cleaning Your Computer Computer, Keyboard, and MonitorMouse Floppy Drive Definition of Dell-Installed Software and Peripherals Dell Technical Support Policy U.S. OnlyCDs and DVDs 140 FCC Notices U.S. Only Definition of Third-Party Software and PeripheralsClass a 141 Contacting Dell Class BFCC Identification Information 143 144 145 146 147 148 149 150 Ireland SalesSales dial within U.K. only Fax/Sales Fax 151 152 153 154 Switchboard Sales 155Countries Sales Penang, Malaysia Appendix 156 PowerConnect, and PowerVault Transaction Sales 157Trinidad/Tobago General Support Turks and Caicos Islands 158 159 Appendix 161 Index 162 163 SLI 164 165 166