w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

A possible graphics card failure has occurred.

• If the computer has a graphics card, remove

 

 

the card (see "Removing PCI and PCI

 

 

Express Cards" on page 89), reinstall it, and

 

 

then restart the computer.

 

 

• If the problem still exists, install a graphics

 

 

card that you know works and restart the

 

 

computer.

 

 

• If the problem persists, contact Dell (see

 

 

"Contacting Dell" on page 142).

 

 

 

 

A possible floppy drive or hard drive failure has

Reseat all power and data cables and restart

 

occurred.

the computer.

 

 

 

 

A possible USB failure has occurred.

Reinstall all USB devices, check cable

 

 

connections, and then restart the computer.

No memory modules are detected.

• If you have two or more memory modules

 

installed, remove the modules, reinstall one

 

module (see "Installing Memory" on

 

page 80), and then restart the computer. If

 

the computer starts normally, reinstall an

 

additional module. Continue until you have

 

identified a faulty module or reinstalled all

 

modules without error.

 

• If available, install properly working memory

 

of the same type into your computer (see

 

"Installing Memory" on page 80).

 

• If the problem persists, contact Dell (see

 

"Contacting Dell" on page 142).

 

 

Memory modules are detected, but a memory

• Ensure that no special memory

configuration or compatibility error exists.

module/memory connector placement

 

requirements exist (see "Memory" on

 

page 79).

 

• Verify that the memory modules that you are

 

installing are compatible with your computer

 

(see "Memory" on page 79).

 

• If the problem persists, contact Dell (see

 

"Contacting Dell" on page 142

 

 

56

Advanced Troubleshooting

Page 56
Image 56
Dell XPS 600 Card see Removing PCI and PCI, Then restart the computer, Card that you know works and restart, Computer