Solving Problems 47
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions
located in the Product Information Guide.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• See the software documentation for minimum memory requirements. If necessary, install additional
memory (see "Minimum memory" on page 127).
• Reseat the memory modules (see "Memory" on page 79) to ensure that your computer is successfully
communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 58).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules (see "Memory" on page 79) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing Memory" on page 80).
• Your computer supports DDR2 memory. For more information about the type of memory supported by
your computer, see "Memory" on page127.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 58).
CHECK THE MOUSE CABLE —
1
Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
2
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
3
Shut down the computer (see "Turning Off Your Computer" on page69), reconnect the mouse cable as
shown on the setup diagram for your computer, and then restart the computer.