Advanced Troubleshooting | Dell XPS 600 specification

18Click Finish to complete the setup, and remove the CD.

19Reinstall the appropriate drivers with the ResourceCD (see "Reinstalling Drivers" on page 61).

20Reinstall your virus protection software.

21Reinstall your programs.

NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve.

Advanced Troubleshooting

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Dell XPS 600 owner manual Advanced Troubleshooting

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell XPS November HC098 Contents Optimizing Performance Restoring the Computer to an Earlier Operating State Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities 105 Network Adapter and Sound Card Settings101 103 112 108109 110 142 Finding Information Dell Product Information Guide Setup Diagram Microsoft Windows License Label Use the Service Tag toWhen you use Service Code to direct What Are You Looking For? Find It Here Order status, warranty, and repair informationUpdates How to use Windows XP Operating system you Varies based onOrdered Finding Information Opening the Drive Door Changing the Front-Panel Light Color Setting Up and Using Your Computer Badge Front-panel SecureDigital card SD MultiMediaCard MMC Using a Media Card Reader OptionalXD-Picture card MS/MS Pro Connecting Two Monitors Connecting MonitorsPrimary video card Adapter Connecting Two Monitors Without an AdapterFollow the procedures in Before You Begin on DVI white connector TV-OUT connector Changing the Display Settings to Support Two Monitors Connecting a TVConnecting Two Monitors With the Use of an Adapter RAID Level 0 Configuration About Your RAID ConfigurationAbout Serial ATA Drives Segment RAID Level 1 ConfigurationHard drive Creating an Array using the Nvidia MediaShield ROM Utility Configuring Your Hard Drives for RAID Press Tab to navigate to the Free Disks field Using Nvidia MediaShield Setting Up and Using Your Computer Setting Up and Using Your Computer Transferring Information to a New Computer Mails Toolbar settings Window sizes Internet bookmarks Playing a CD or DVD Playing CDs and DVDsClick Finished and restart the new computer CD player includes the following basic buttons Adjusting the Volume How to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Media Type Read Write Rewritable Using Blank CDs and DVDs Helpful Tips Network Setup Wizard Overview Power ManagementStandby Mode Hibernate Mode Power Options Properties Advanced Tab Place the power options iconHibernate Tab Setting Up and Using Your Computer PCI Express Cards Hyper-ThreadingOptimizing Performance Nvidia SLI Dual Graphics Technology Solving Problems Troubleshooting TipsBattery Problems Drive Problems E C K T H E C a B L E C O N N E C T I O N S CD and DVD drive problems Hard drive problems Mail, Modem, and Internet ProblemsProblems writing to a CD/DVD-RW drive Error Messages Use these characters in filenames Ieee 1394 Device Problems Lockups and Software Problems Keyboard Problems Program crashes repeatedly Computer does not start upComputer stops responding Program stops responding Program is designed for an earlier Windows operating system Other software problemsSolid blue screen appears Mouse Problems Memory Problems Simultaneously press CtrlEsc to display the Start menu Network ProblemsComputer Start the computer Power Problems Printer Problems Sound and Speaker Problems Scanner ProblemsNo sound from speakers N T H E S P E a K E R D I a G N O S T I C S No sound from headphones If the screen is blank Video and Monitor ProblemsIf the screen is difficult to read Graphics card is correctly attached to the card If 3-D image quality is poor Advanced Troubleshooting Diagnostic LightsLight Pattern Problem Description Suggested Resolution If the problem persists, contact Dell see Module/memory connector placement Module see Installing Memory onModules without error Installing Memory on Last card removed from the computer for Computer see Removing PCI and PCIExpress Cards on Repeat this process for each card. If When to Use the Dell Diagnostics Dell Diagnostics Tab Function Option Function Drivers What Is a Driver?Identifying Drivers Windows XP Click the Start button and click Control Panel Reinstalling DriversUsing Windows XP Device Driver Rollback Using the ResourceCD At the Welcome Dell System Owner screen, click Next Using Microsoft Windows XP System Restore Click the Start button and click Help and Support Creating a Restore PointUndoing the Last System Restore Restoring the Computer to an Earlier Operating State Before You Begin Reinstalling Microsoft Windows XPEnsure that Turn off System Restore is unchecked Resolving Software and Hardware Incompatibilities Dell Operating System CD Dell ResourceCD Reinstalling Windows XP When the Welcome to Microsoft screen appears, click Next Advanced Troubleshooting Advanced Troubleshooting Turning Off Your Computer Removing and Installing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer Front View Front and Back View of the Computer Front View Doors Open Cover latch release Back ViewPCI Express cards two x16 slots and one x1 slot Removing and Installing Parts Channel Occasionally, such as joysticks or cameras Opening the Computer Cover Floppy drive CD/DVD drive Processor fan Power supply fansSystem board Power supply Removing and Installing Parts Inside View of Your Computer System Board Components Memory Installing Memory Addressing Memory Configurations Notch Memory module Cutouts Crossbar Securing clips Connector Removing Memory Cards Card slot One PCI Express x1 card slotPCI card PCI Express Card PCI Express Graphics card bridge Power connectors Securing tab PCI Express x16 card slot Removing and Installing Parts Securing tab PCI Express x16 card slot Fully seated card Slot Alignment guide Not fully seated card Removing PCI and PCI Express Cards PCI Express x16 card Retention arm Alignment bar Alignment guide Filler bracket Installing PCI and PCI Express Cards W . d e l l . c o m s u p p o r t . d e l l . c o m Not fully seated card Connect any cables that should be attached to the card Network Adapter and Sound Card Settings Hard drives General Installation GuidelinesDrives Floppy drive CD/DVD drive Media card reader optional Power cable Removing and Installing Parts Connecting Drive CablesDrive Interface Connectors Power Cable Connector Removing a Hard Drive Hard Drive Installing a Hard Drive System board connector Removing and Installing Parts Hard-drive cable Tabs Power cableDrive Bracket rails Screws Removing and Installing Parts Removing a Floppy Drive Floppy Drive101 Data cable power cable Tabs Floppy drive 103 Installing a Floppy Drive Tabs Floppy drive 104 Removing a Media Card Reader Media Card Reader105 Installing a Media Card Reader Adapter rails Screws 107 108 CD/DVD Drive Removing a CD/DVD Drive Power cable Tabs Data cable CD/DVD drive109 Installing a CD/DVD Drive 111 Anchor tabs Shroud release levers Processor Airflow ShroudRemoving the Processor Airflow Shroud 112 113 Installing the Processor Airflow ShroudProcessor Removing the Processor 114 115 Remove the heat sink 116 Push down and out on the socket release leverHeat sink Retention tab Retention base Processor cover Socket Release lever Installing the ProcessorOpen the processor cover 117 Align the pin-1 corner of the processor and socket Processor cover Socket Release lever Socket pin-1 indicator 119 120 Front PanelRemoving the Front Panel Replacing the Front Panel 121 Drive DoorRemoving the Drive Door Open the drive door Top bracket hinge Bottom bracket hinge Replacing the Drive DoorLift the bottom bracket hinge away from the computer 122 Hinge tab Door hinges Door bracket 123Door Lower part Replacing the Battery Battery 125 Closing the Computer Cover Removing and Installing Parts 127 Specifications 128 Controls and Lights 129 At 50/60 Hz 180 to 265 V at 50/60 Hz 100 V at 50/60 Hz for Power130 Located in the Product Information Entering System Setup System Setup131 132 System Setup OptionsOr single, and type of memory installed Displays current date and time settings 133 134 135 Option Settings Boot SequenceChanging Boot Sequence for the Current Boot 137 Clearing Forgotten Passwords Clearing Cmos Settings Floppy Drive Cleaning Your ComputerComputer, Keyboard, and Monitor Mouse 140 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only CDs and DVDs 141 FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals Class a Class B Contacting DellFCC Identification Information 143 144 145 146 147 148 149 Fax/Sales Fax 150Ireland Sales Sales dial within U.K. only 151 152 153 154 155 Switchboard SalesCountries Sales Penang, Malaysia Appendix 156 157 PowerConnect, and PowerVault Transaction SalesTrinidad/Tobago General Support Turks and Caicos Islands 158 159 Appendix Index 161 162 163 164 SLI 165 166